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CLAIMS ASSESSOR
Hybrid / remote working available
Own transport required
SALARY: Up to £24,500 - £28,000 per annum based on experience
BENEFITS: up to 33 days’ holiday plus long service increase, up to 5 days’ annual paid sickness leave plus long service increase, hybrid / remote working, flexible hours, employee assistance programme
free staff gym (open 6am to 8pm), free parking, onsite kindergarten (discounted fees available)
staff policy discount, workplace pension scheme
WHO WE ARE LOOKING FOR
It would be advantageous if you have worked within the insurance sector/financial sector/service sector. Importantly, you will have:
· A strong work ethic, that can thrive in a fast paced and busy working environment
· Excellent communication skills and interpersonal skills
· Effective teamworking skills
· Excellent organisational skills
· Excellent time management skills
· The ability to understand and interpret our policy wordings
· Ability to work under pressure and to deadlines
· Strong attention to detail
WHAT THE ROLE ENTAILS
Reporting to a Claims Team Lead the role will be focussed on:
· Delivering excellent customer service whilst handling varied, niche Insurance Claims both verbally and in writing.
· Ensuring all Claims are assessed efficiently and to an excellent standard
· Handling a variety of customer calls both promptly and efficiently to a professional standard
· Responding to customer queries via email
· Developing an excellent understanding of our products, terms & conditions including regulatory requirements
· Proactively identifying risks and trends to support the continuous development and implementation of the Company’s strategy, proposing to the Claims Team Leads innovative ideas to improve customer journey
· Ad hoc duties as required by Claims Team Leads and the Claims Manager
Due to the volume of applications we receive if you have not heard from the managing consultant within 1 week please assume you have not been short listed.
Kube Recruitment Solutions Ltd. is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.
Kube Recruitment Solutions Ltd is acting in the capacity of an Employment Agency for permanent appointments.
