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Temporary Administrator

Hays Specialist Recruitment Limited
Posted 20 days ago, valid for 6 days
Location

York, North Yorkshire YO60, England

Salary

£24,000 - £28,800 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A public sector health care organisation is seeking a temporary administrator for an ongoing role, initially for around 2 months.
  • The position is full-time, Monday to Friday, based in central York near the train station, with a salary of £12-£14 per hour.
  • The administrator will serve as the initial point of contact for patients accessing the Referral Support Service, discussing care options and addressing sensitive health information.
  • Candidates should have previous and recent administrative experience, along with excellent telephone skills, and be prepared to review 70-80 referrals daily.
  • The role also involves liaising with alternative providers, booking patients into services, and maintaining administrative systems to support a professional commissioning support service.

Your new companyA public sector health care organisation are looking for a temporary administrator to work on an on going basis, initially for around 2 months.The role is full-time Monday to Friday and offices in central York near to the train station.Your new role

  • To be the initial point of personal contact for patients accessing the Referral Support Service.
  • This includes discussing with patients by phone choice and care options available to them. This will involve receiving and providing multithreaded and sensitive information about health conditions such as sexual health issues and lifestyle changes. There could be resistance to the information or barriers to understanding.
  • The role will also involve liaising with alternative providers to discuss waiting times, using the NHS e-RS and Accenda Integrated Care Gateway software and all other appropriate IT sources.
  • To undertake booking of patients into clinic appointments, services such as intermediate tier 2 services and hospital outpatient clinics and ensuring that choice and booking outcomes are satisfactorily completed to a high standard for all patients
  • To maintain paper and software support information and administrative systems which support the delivery of a professional commissioning support service.
  • To ensure that all complaints, comments and suggestions are dealt with appropriately, in accordance with policy, resolving where possible and escalating to appropriate manager as required
  • Have a flexible/adaptable approach to their work in order to review a minimum of 70-80 referrals per day whilst also meeting other different deadlines
  • Inputting into, monitoring and printing reports from computerised systems as required.

What you'll need to succeedPrevious and recent admin experience and excellent telephone skills.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.