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Customer Care Coordinator

Persimmon Homes
Posted 2 days ago, valid for 20 days
Location

York, North Yorkshire YO19 4FE, England

Salary

not provided

info
Contract type

Full Time

Life Insurance
In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Persimmon Homes is seeking a candidate for a full-time role in their Customer Care Team, which typically operates Monday to Friday from 9am to 5pm.
  • The position involves general administration and secretarial support, including managing communications, data entry, and calendar management.
  • Candidates should have previous office experience and be proficient in Microsoft Office applications.
  • The role offers a competitive salary based on experience, along with benefits such as pension, life assurance, and bonuses.
  • Persimmon is committed to equality, diversity, and inclusion within their workforce.

From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential.

Were Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities across the UK and delivering around 10,000 homes a year. We have 29 operating businesses in England, Wales and Scotland, three house-building brands and three off-site manufacturing facilities.

Were looking for people like you, and this could be your opportunity to start Building Your New Possible.

What is the role?

This is an exciting opportunity to join the Customer Care Team. This role typically reports to the Head of Customer Care.

The purpose of this role is to provide and perform general administration and secretarial support using own initiative and self-motivation where necessary.

This is a full time role Monday to Friday 9am to 5pm with an hour for lunch.

The role will include:

  • Triaging incoming telephone calls and distributing messages on behalf of team members who may be out of the office or away from their desk in a timely manner
  • Assisting in secretarial duties, including data entry into COINS and the use of excel spreadsheets
  • Booking of appointments with diary and calendar management
  • Issuing correspondence and updates to sub-contractors
  • Monitoring and respond to general emails and letters
  • Various other administrative duties

What we need from you?

  • Good written and verbal communication skills
  • Previous experience within an office environment
  • Computer literate with experience of a number of different packages including Microsoft Word, Excel, Power Point and Outlook
  • Ability to be well organised, self-motivated with high attention to detail

Whats in it for you?

Salary and benefits package

  • Competitive Salary (DOE)
  • Pension
  • Life Assurance
  • Bonus

When you join us, the futureis yours to explore. You can realise your full potential through industry-leading training and clearly signposted career paths. Persimmon iswhere hard graft and team spirit means real variety,satisfaction and rewards. A place where you can be at your best,andevengo beyond what you thought you were capable of. If this sounds like the place for you, apply today and start Building Your New Possible.

Persimmon are Proud Sponsors of Team GB

No Agencies please Persimmon will not accept speculative CVs as a means of introduction

Persimmon is an equal opportunities employer. We are committed to encouraging equality, diversity and inclusion among our workforce and eliminating unlawful discrimination.

Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.