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We are seeking an experienced and dynamic Office Manager to join a successful team. This is a full-time remote position with the option to work from our York office as desired. As the Office Manager, you will be responsible for managing the back-office team, ensuring smooth sales deliveries process, and liaising with logistics partners to optimise operational processes.
Benefits- Salary up to 40K DOE
- Full-time remote position
- Pension plan
- Health benefits
- Demonstrate excellent people management skills
- Manage and improve core operational processes
- Utilize the ERP and CRM system to maximise customer experience and company efficiency
- Accurately record financial transactions and resolve customer queries
- Support the customer service team with troubleshooting and first-time issue resolution
- Organize key meetings and administration duties as required
- Produce reports and management information for the company's directors
- Organise induction programs for new employees
- Manage quality and health and safety policies and procedures
- Deliver outstanding customer service and promote a one-team attitude
- Proven capability of managing a remote team and core processes
- Strong attention to detail and good numerical skills
- Excellent customer service ethos and communication skills
- Proficiency in Microsoft Office packages
- Strong decision-making skills and a can-do attitude
If you are a professional with a passion for accountability and team collaboration, we would love to hear from you. Apply now!
