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We are working with a leading housing group who are looking for their next Sales Administrator working within a beautiful office location with free parking. Working across multiple tenures and sites, the successful candidate will make a contribution to the Groups overall sales target.
Job: New Homes Sales Administrator.
Temporary to permanent position.
Pay: From £16 per hour
Location: York
Key Accountabilities
- Manage frontline sales for Shared Ownership, Private Sales, and other products.
- Achieve individual sales targets and ensure high customer satisfaction.
- Liaise with various teams (Customer Service, Marketing, Sales Progression, After Sales) and external parties (mortgage advisors, solicitors).
- Maintain high conversion rates and manage sales leads efficiently.
- Be knowledgeable about sites, locations, and product specifications.
- Ensure compliance with regulatory requirements and prepare sales packs.
- Explain service charges, estate charges, ground rents, and other obligations to customers.
- Guide customers through the conveyancing process.
- Assess applicants' eligibility and manage stock units on site.
- Negotiate prices within pre-set margins and ensure property presentation.
- Lead sales viewings, launches, and attend Home Shows.
- Report performance KPIs accurately and maintain sales suites/show homes.
- Resolve customer complaints professionally and support the wider sales program.
Experience and Pre-Qualification Criteria
Essential:
- Experience in property sales and marketing.
- Knowledge of Shared Ownership, Help to Buy, and Private Sale.
- Strong customer service and communication skills.
- Ability to travel and work flexibly, including weekends and evenings.
- Proficiency in sales systems and Microsoft Excel.
- Confidence to work remotely and represent the company brand.
- Presentable and professional demeanour.
Please apply now if you have the right experience!
