Systems Deployment and Training Lead

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

The Systems Deployment and Training Lead will join a dynamic team supporting a global implementation of IT systems at the Department of State. In this role, the candidate will define the overall deployment and training approach for the rollout of two global IT systems as well as oversee the day-to-day efforts of workstreams conducting the deployment and implementation of the systems.

Day to day responsibilities may include:

• Performing tests to verify the system functions as intended and identify any potential issues

• Developing and overseeing the implementation of training materials to include manuals, presentations, and hands-on exercises to educate users on the system's functionalities

• Developing training strategies and overseeing the implementation of training for different user groups, addressing their specific needs and questions about the system

• Providing troubleshooting assistance to users during implementation phase and addressing any post-deployment issues

• Overseeing deployments according to the plan, monitoring progress, and addressing issues that arise 

• Developing user training on the system features and functionalities 

• Monitoring system performance, troubleshooting issues, and providing ongoing support to users 

What You Will Need:

• An ACTIVE and MAINTAINED SECRET Federal or DoD security clearance

• Bachelor's degree

• FIVE (5) years’ experience with system administration, software deployment, and/or systems training

What Would Be Nice To Have:

• State Department experience (or other international agency)

• Ability to quickly learn new systems and adapt to changing project requirements

• Excellent organizational skills and attention to detail

• Prior consulting experience

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.