The Strategic Partnerships team supports Citi’s Personal Banking LOB (USPB) partnership efforts. Our Partnership vertical manages client outreach, contract negotiations and execution with major external partners. The AVP, Strategic Partnerships Officer will work closely with the Strategic Partnerships Leadership Team to support the overall mission of the team which is growth and profitability of Citi’s US Personal Banking business. The ideal candidate will support with negotiation, internal and external relationship management, financial modelling and gain an exceptional understanding of the payments industry, financial services, and digital commerce. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Responsibilities: Actively support the team in partner management, deal structuring and negotiation, and project implementation. Identify and implement strategic initiatives to drive profitable sales growth. Develop and execute strategic/tactical initiatives to improve business performance. Identify and implement strategic initiatives to drive profitable sales growth through new partnerships. Develop and execute strategic/tactical initiatives to improve business performance. Maintain contract compliance including reporting requirements and service level agreements. Perform research and analysis to identify and validate new transformational partnership opportunities for USPB. Provide overall project management support for initiatives – develop timelines, key milestones, project KPIs and communicate frequently with internal/external stakeholders. Perform financial analysis and develop business cases for key growth initiatives. Develop a deep understanding of a partner’s asset and solutions and how they add value to Citi. Prepare high-quality internal/external presentations on market insights, business opportunities, industry trends, and competitor intelligence. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 5-8 years relevant experience. Bachelor's degree in Business, Communications, Marketing, or Finance. Must have experience in marketing, product or project management and client/relationship management experience. Ability to promote teamwork and collaboration at all levels of the organization. Forward thinker with the flexibility to adapt to and drive change in a dynamic business environment. Consistently demonstrates clear and concise written and verbal communication skills. High-energy, self-motivated individual with the ability to drive results with a sense of urgency, ownership and accountability. Demonstrated ability to prioritize effectively and handle multiple, diverse projects simultaneously. Proficient in Microsoft Office with an emphasis on MS Excel. Private label credit or bankcard industry experience preferred. Education: Bachelor’s/University degree or equivalent experience.
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