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Communications Center Dispatch Operator - $14/hr.

Six Flags Over Georgia
Posted 7 days ago, valid for 6 months
Location

Austell, GA 30106, US

Salary

$14 per hour

Contract type

Part Time

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Sonic Summary

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  • The Dispatch Center Operators are responsible for dispatching emergency and non-emergency calls, managing park radio channels, and maintaining communication with park management.
  • The position requires a high school diploma, at least 18 years of age, and preferred experience in dispatch, customer service, or security.
  • The pay rate for this position is $14.00 per hour, with opportunities for promotions and scholarships available.
  • Operators must possess excellent communication skills, multitask effectively, and remain calm in high-intensity situations.
  • Additional benefits include free tickets for family and friends, flexible scheduling, and access to regional attractions.

What's In It For You

  • Free tickets for your family & friends!
  • Promotion opportunities!
  • Scholarship opportunities!
  • Exclusive employee parties, events, giveaways, discounts, and more!
  • Free access to Atlanta area attractions and other regional theme parks!
  • Job and Career Building Skills
  • Flexible scheduling

Job Summary:

The Dispatch Center Operators are responsible for a variety of tasks including dispatching emergency and non-emergency calls, various department activities, computing park attendance information, monitoring different radio channels, as well as other duties. The Operator must be able to answer multiple phone lines monitor and dispatch information on all park radio channels and keep a clear line of communication with the park director and management teams.

Payrate: $14.00/hr

Responsibilities Include:

  • Following proper operating procedures.
  • Daily opening and closing of the park year-round.
  • Managing all park radio channels.
  • Dispatching park personnel to various calls.
  • Answering multiple phone lines.
  • Maintaining a professional environment by enforcing strict radio policies.
  • Logging ride downtime and security activity into appropriate databases.
  • Logging ride wait times frequently
  • Completing hourly attendance tracking.
  • Communicating with sister park (Six Flags White Water) to disclose important information
  • Communicating essential park information across all park channels
  • Dispatching emergencies in a calm, professional manner.
  • Ensuring Guest First Standards are followed and enforced.
  • Other Duties as assigned.

 

Minimum Qualifications:

  • Have excellent written and verbal communication skills.
  • Have a clear understanding of Windows-based software including Word and Excel.
  • Dispatch, Customer Service, or Security experience preferred.
  • Be able to multitask & self-motivated.
  • Be at least 18 years old.
  • Have a high school diploma.
  • Be able to work in a fast-paced environment.
  • Have an enthusiastic and positive Guest First Orientation and enjoy working with people.
  • Be able to respond immediately and adapt to all emergencies.
  • Have a strong attention to detail.
  • Be able to work a flexible schedule / open availability.
  • Remain calm in high-intensity situations.

Physical requirements:

  • Must be able to sit for an extended period of time.
  • Must be capable of lifting and carrying up to 75 pounds.
  • Must have a drivers license and be able to operate a motor vehicle.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. 

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