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Patient Services Manager

Johns Hopkins Medicine
Posted 6 days ago, valid for 23 days
Location

Baltimore, MD 21263, US

Salary

$80,000 - $96,000 per annum

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Contract type

Full Time

By applying, a Johns Hopkins Medicine account will be created for you. Johns Hopkins Medicine's Privacy Policy will apply.

Sonic Summary

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  • The Patient Service Manager at The Johns Hopkins Hospital is responsible for coordinating patient food service activities while adhering to established standards and regulations.
  • Candidates should have a High School diploma or GED, with a preference for a BS in food services or hospitality, and must possess five years of management experience in a large-scale food service operation.
  • The position requires strong skills in Excel, critical thinking, problem solving, customer service, and business acumen, along with a Baltimore City Food Services Manager Certificate.
  • This full-time role involves a rotating shift from 5:30 am to 7:30 pm, including weekend work, and offers a salary range of $24.56 to $42.98 per hour based on experience.
  • Johns Hopkins Medicine values diversity and inclusion, aiming to create a welcoming environment for all employees while ensuring the health and well-being of their workforce.

Position Summary:

The Patient Service Manager coordinates and manages patient/resident food service activities, complying with the standards established by The Johns Hopkins Hospital within the Johns Hopkins Health System and all regulatory agencies. Establish and maintain effective working relationships with other departments of the hospital to provide a unified approach to patient / resident care.

Education/Experience:

  • High School/GED required, BS in food services, hospitality preferred.
  • Related field or five years previous management experience in large-scale, high-volume food service operation required.
  • Required to obtain and maintain current Baltimore City Food Services Manager Certificate.

Knowledge/Skills:

  • Strong Excel skills
  • Strong critical thinking and problem solving skills
  • Strong customer service skills
  • Strong analytical skills
  • Strong business acumen

Shift:

Full Time (40 hours)

Rotating Shift, 5:30 am - 7:30 pm

Weekend work required

Exempt

We have a robust benefits package which includes medical, dental, vision, 401K. For additional information please go to: https://jhh.mybenefitsjhhs.com

Salary Range: Minimum 24.56 per hour - Maximum 42.98 per hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

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By applying, a Johns Hopkins Medicine account will be created for you. Johns Hopkins Medicine's Privacy Policy will apply.