Full Time Teller

The Teller processes face-to-face customer transactions for a variety of routine financial transactions. Acts as first point of contact for consumer and business clients. Assists clients with resolving product, service or account issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions. Responsible for maintaining operational integrity. Essential Functions/Responsibility Statements: • Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel. • Adheres to safe deposit box procedures/ operations and guidelines. • Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services. • Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions. • Provides legendary Customer Service in addition to recognizing referral opportunities. • Provides exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: • H.S Diploma: or equivalent work experience. (Required) Work Experience: • 0+ Years Cash Handling experience in a Retail or Banking environment. (Required) Skills and Abilities: • Superior customer service skills. • General Math skills. • Detail oriented with the ability to function in a fast-paced and changing environment. • Excellent communication skills with ability to be concise, clear, and consistent manner. • Ability to effectively ask questions and identify needs to enhance the customer relationship.