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Workflow Correspondence Refund Rep

Guidehouse
Posted 21 hours ago, valid for a year
Location

Birmingham, AL 35203, US

Salary

$35,000 - $42,000 per annum

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Contract type

Full Time

Retirement Plan
Tuition Reimbursement
Flexible Spending Account

By applying, a Guidehouse account will be created for you. Guidehouse's Privacy Policy will apply.

Sonic Summary

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  • The Patient Account Representative position involves processing overpayments for the Management Services Organization under general supervision.
  • Candidates are required to have a high school diploma or equivalent, with two years of related experience preferred.
  • Key responsibilities include processing refunds, communicating issues to management, and performing assigned duties.
  • Good written and verbal communication skills, along with basic computer skills, are essential for this role.
  • The position offers competitive compensation, with a salary range of $35,000 to $45,000 annually, depending on experience.

Job Family:

Patient Account Representative


Travel Required:

None


Clearance Required:

None

What You Will Do:
Under general supervision and according to established policies and procedures, performs a variety of duties related to processing of overpayments made to the Management Services Organization (MSO).  Such duties may include, but are not limited to:

  • Processes returned refunds, scans and validates refund department batches. 

  • Communicates issues to management timely.

  • Performs other duties as assigned by direct supervisors.

  • Good written and verbal communication skills.

  • Basic computer skills.

What You Will Need:

  • High school diploma or equivalent


What Would Be Nice To Have:

  • Two years of related experience and general knowledge of payor-specific or medical specialty billing.

  • Knowledge of CPT and ICD-9 coding.

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What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Position may be eligible for a discretionary variable incentive bonus

  • Parental Leave

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.


Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.


If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.


Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.




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By applying, a Guidehouse account will be created for you. Guidehouse's Privacy Policy will apply.