Back to searchPatient Access Representative - PRN
The Staff Pad
Posted 2 days ago, valid for 16 days
Blue Ridge, GA 30513, US
$60,000 - $72,000 per annum
Full Time
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Sonic Summary
- Blue Ridge Medical Center is hiring a Patient Access Representative (PRN) to enhance patient experiences through exceptional customer service during registration and check-out processes.
- The role involves tasks such as patient registration, insurance verification, appointment scheduling, and maintaining accurate documentation.
- Candidates should have a high school diploma and prior experience in patient access or a similar healthcare administrative role, with knowledge of insurance processes being a plus.
- The position requires strong communication skills, attention to detail, and the ability to work flexibly on an as-needed basis, including weekends and evenings.
- Salary details are not specified, but candidates should be prepared for a role that emphasizes patient-centered care and collaboration with medical staff.
Blue Ridge Medical Center is seeking a dedicated and detail-oriented Patient Access Representative (PRN) to join our team. This position plays a vital role in ensuring a positive patient experience by providing high-quality customer service during the registration, check-in, and check-out processes. The Patient Access Representative will work on an as-needed basis, assisting with a variety of tasks including patient registration, insurance verification, appointment scheduling, and ensuring accurate and timely documentation.
Key Responsibilities:
-Patient Registration and Check-In: Accurately gather and verify patient information, including personal details, insurance information, and relevant medical history, to create or update records.
-Scheduling and Coordination: Assist patients in scheduling appointments, managing cancellations or rescheduling, and providing guidance on follow-up visits as needed.
-Insurance Verification: Confirm insurance eligibility and coverage, assist with authorization processes, and communicate any financial obligations to patients prior to appointments.
-Financial Counseling and Payments: Collect copayments, answer patient questions about billing, and provide information on available financial assistance programs.
-Customer Service: Ensure a welcoming environment for all patients and visitors, answering inquiries, addressing concerns, and directing them to appropriate resources or departments.
-Data Entry and Documentation: Maintain accurate and timely documentation in the electronic health record (EHR) system, ensuring compliance with confidentiality and privacy policies.
-Collaboration and Communication: Work closely with medical staff, billing, and other administrative departments to ensure a smooth and coordinated patient experience.
Qualifications:
- High school diploma or equivalent required; additional training in medical office administration or related field preferred.
- Prior experience in patient access, patient registration, or a similar healthcare administrative role.
- Knowledge of insurance processes, including verification and billing, is a plus.
- Strong communication and interpersonal skills, with a patient-centered approach.
- Proficient in data entry and comfortable using EHR systems (prior experience with specific EHR systems is a plus).
- Ability to work on a flexible, as-needed (PRN) basis, including possible weekend and evening shifts.
- Attention to detail and a commitment to maintaining patient confidentiality.
