Maintenance Administrative Assistant, Yellowstone General Stores

The Opportunity 

Delaware North Parks and Resorts is hiring a full-time Maintenance Administrative Assistant to join our team at Yellowstone General Stores in West Yellowstone, Montana. As an Maintenance Administrative Assistant, you will be responsible for performing clerical and secretary duties to help the organization run efficiently. 

Pay

$22.00 - $25.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Life in West Yellowstone

Looking for a job you love? Be part of a global team fortunate enough to live and work next door to Yellowstone National Park, our nation’s first National Park! Located a half mile from the West entrance to Yellowstone with close access to Grand Teton National Park and the historic town of Cody, Wyoming, each day inspires in special places like this. 

• Shared apartments/rooms available for $85/ week, including utilities and satellite television (wifi not included)
• Year round RV sites not available (seasonal only)
• Coin-operated laundry on-site
• Free weight room available
• Access to tons of outdoor activities including:
  • Exploring the 2.2 million acres of Yellowstone National Park
  • Visiting nearby hot springs, geysers, and hotpots
  • Hiking, whitewater rafting, ziplining, wildlife tours, horseback riding, nature watching, camping, fishing, and much more

Benefits in West Yellowstone

• Health, dental, and vision insurance*
• 401k with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Friends and family discount - 50% off rooms
• 50% off meals and electric bike rentals
• Free Yellowstone Tour with Yellowstone Vacation Tours (purchase of park entrance pass required)
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

Responsibilities 

• Work as an administrator for the computerized maintenance management system (HOTSOS / Amadeus).
• Provide basic administrative support which includes coordinating activities and meetings, preparing expense reports, processing invoices, and contacting team members.
• Assist with managing work order entries, running reports and assisting with trainings for the Mountain Region office.
• Complete daily tasks including answering phones and emails, screening callers, and managing documents.
• General Compliance reporting for YGS per maintenance plan.
• Assist the regional project director and area facilities managers with the processes of submitting and implementing Delaware North capital projects.
• This includes editing, reviewing, and submitting project scopes of work (SOW), annual capital requests, vendor set up forms, and contracts with general contractors, and general conditions contracts for projects.
• Maintain and file these records.
• Communicate directly with representatives of the National Park Service to submit such as: letter of transmittal, compliance form, project statement, request for notice to proceed, close-out report, completed work order report – CAs & FPCAs, task statement, annual accomplishments, and other facility required communications regarding projects or facilities within Yellowstone National Park.
• Maintain and file these records.
• Prioritize work to meet deadlines with minimal guidance as to established times.
• Continue work on managing and closing out National Park Service Condition Assessments for Yellowstone General Stores.
• Assist with submitting and managing purchase orders for regional facilities managers.
• Assist with managing all regional fleet records. This includes maintaining insurance, titling, and registering all vehicles within the Mountain Region Delaware North fleet.
• Operate a motor vehicle when necessary.
• All other duties as assigned.

Qualifications 

• Ability to live in West Yellowstone, MT.
• Prior Park Service experience highly preferred.
• Facilities management background preferred. 
• High school diploma or GED.
• Minimum of 3+ years of experience in a fast-paced administrative or office position, including experience with office administrative procedures, use, and operation of standard office equipment.
• High proficiency in Microsoft Office Suite, including SharePoint.
• Willingness to learn other software applications in the areas of project and maintenance management (HOTSOS).
• Willingness to learn other software applications as needed..
• High level of interpersonal skills to handle sensitive and confidential situations.
• Ability to prioritize and handle multiple tasks simultaneously.
• Basic math skills include addition, subtraction, multiplication, division, fractions, and percentages.
• Strong communication skills, written and verbal.
• High level of interpersonal skills to support a variety of tasks while exercising judgment and complete confidentiality.
• Must have valid driver license and clean driving record.

Shift Details 

Day shift
Evening shift
Holidays
Weekends

Who We Are 

Yellowstone General Stores are located throughout Yellowstone National Park including near Old Faithful, Mammoth Hot Springs, and Canyon Village. The locations offer the opportunity to explore more than 1000 miles of hiking trails, 40 waterfalls, and 10,000 hydro-thermal features like hot springs and geysers. We offer dorm-style employee housing or full-hookup RV sites. We also offer an employee meal program, store discounts, and recreational activities in Yellowstone National Park for our team members.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.