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Customer Service Representative - Burlington

Nordstrom
Posted a day ago, valid for a month
Location

Burlington, MA 01805, US

Salary

$30,000 - $36,000 per annum

info
Contract type

Full Time

Life Insurance
Employee Assistance

By applying, a Nordstrom account will be created for you. Nordstrom's Privacy Policy will apply.

Job Description

This job is a great fit for someone who is customer obsessed and loves to solve problems.

A day in the life...
  • Assist customers with a variety of transactions through a seamless and friendly experience
  • Demonstrate expertise in all technologies used in the store environment
  • Inspire trust, teamwork and positive team relationships
  • Defuse customer situations and provide resolution in a timely and effective manner
  • Ensure the security and privacy of customer information through education, compliance and resolution of issues
  • Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
  • The hours and schedule for this position will vary by week depending on business needs
You own this if you have...
  • The ability to effectively build relationships with your customers, peers and leadership
  • Proficiency in multiple operating systems such as MS Windows, iOS and Android
  • Clear, effective communication with strong interpersonal skills
  • The ability to prioritize multiple tasks in a fast paced environment
  • Accountability, initiative and a high level of ownership
  • The ability to work a flexible schedule based on department needs
We've got you covered...

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources
A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

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By applying, a Nordstrom account will be created for you. Nordstrom's Privacy Policy will apply.