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Customer Support Representative

Baxter
Posted 4 days ago, valid for a month
Location

Charlotte, NC 28243, US

Salary

$60,000 - $72,000 per annum

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Contract type

Full Time

Paid Time Off

By applying, a BAXTER account will be created for you. BAXTER's Privacy Policy will apply.

Sonic Summary

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  • The position of Customer Support Representative at Baxter involves representing the company's Infusion Therapy products and building strong relationships with clinicians and stakeholders.
  • Candidates are expected to have a deep understanding of Baxter's product portfolio and a passion for providing quality solutions to customers.
  • The role requires fostering connections between Baxter teams to drive business results and ensure customer needs are met.
  • The position offers a competitive salary and requires a minimum of 2 years of experience in a customer support or related role.
  • Baxter provides a comprehensive benefits package, including healthcare insurance, 401K, paid time off, parental leave, and an employee stock purchase plan.

As a Customer Support Representative, you take pride in representing Baxter and our products. Your keen understanding of our deep portfolio of Infusion Therapy products and belief in the value and quality they provide to patients fuels your confidence. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs. You enjoy being on location, building relationships, and establishing trust with clinicians and stakeholders with our Baxter customers. As our primary connection to our Infusion Therapy Customers that rely on our products to save and sustain lives, you are the face and voice of our products and services. You will be responsible for fostering connections between Baxter teams to drive business results. The insights and feedback you share with your team and cross-functional partners inform priorities and ensure customer needs are being met. You'll report to our dynamic Regional Manager as part of our Infusion Therapies and Technologies business. Baxter offers a great benefits package including Healthcare Insurance, 401K, Paid Time Off, Parental Leave, and Employee Stock Purchase Plan. What you'll be doing: Sales Support to include various activities including but not limited to training, on site customers support, order/supply assistance, coordination of Baxter teams, general support of customer tradeshow as well as Pump Fairs. Assist with customer training needs. Support business presentations, QBRs, and customer/Baxter updates. Support team on marketing and any cross functional field sales support needs specific to Infusion Therapies and Technologies.




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By applying, a BAXTER account will be created for you. BAXTER's Privacy Policy will apply.