Security Officer, Progressive Field

The opportunity

Delaware North Sportservice is hiring a seasonal Security Officer to join our team at Progressive Field in Cleveland, Ohio. As a Security Guard, you will ensure a safe and secure environment for our guests and team members. If you thrive on excitement and want your workday to fly by, apply now to join the action. 

Pay

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Patrol pedestrian and mobile facilities.
• Promote protection and safety of company assets, patrons, and team members.
• Enforce and adhere to all unit, department, and company policies and procedures; report incidents.
• Observe and report procedural violations and illegal activity.
• Fill out departmental log forms, verify all paperwork is complete and turned in at the conclusion of the shift.
• Assist with emergencies as directed.
• Assist with check-in and check-out on event days

More about you

• Must be at least 21 years old.
• Prior security experience preferred. 
• Demonstrate skill in dealing with guest complaints, using active listening skills to control difficult situations, and maintaining customer goodwill.
• Ability to work in a fast-paced environment.
• Must be available to work weekends, holidays, and special events.
• No diploma required

Physical requirements

• Requires the ability to see, hear, walk, run, sit, squat, bend, reach and grasp objects throughout the shift in all weather conditions.
• Must be able to carry up to 50 pounds.

Shift details

Day shift
Evening shift
Split shift
Holidays
Monday to Friday
Evenings as needed
Weekends
8 hour shift
10 hour shift
Event based
Overtime as needed

Who we are

Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.