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Be part of an amazing story.
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Mobile Taskforce Detective supports the Internal/External Investigation Program within the assigned market area, focusing on identifying, investigating, and apprehending individuals involved in internal and external cases, as well as major crimes committed against the company.
What You Will Do
- Investigate internal and external crimes against the company within the assigned market area.
- Conduct external apprehensions in accordance with company policy.
- Perform virtual remote surveillance as directed.
- Prepare detailed investigative reports for management.
- Develop expertise in investigative tools and surveillance equipment.
- Manage proprietary, sensitive, and confidential information with discretion.
- In addition to the essential duties mentioned above, other duties may be assigned.
Skills You Will Need
Investigative & Surveillance Expertise – Skilled in identifying, analyzing, and investigating internal and external crimes using advanced investigative tools and surveillance techniques.
Apprehension & Compliance – Ability to conduct external apprehensions while adhering to company policies and legal guidelines.
Report Writing & Documentation – Strong written communication skills to prepare clear, detailed, and accurate investigative reports.
Confidentiality & Ethics – Upholds the highest integrity and professional standards while handling sensitive and proprietary information.
Leadership & Collaboration – Capable of building partnerships, working cross-functionally, and leading investigative initiatives within a team environment.
Time Management & Prioritization – Ability to manage multiple investigations, prioritize tasks efficiently, and adapt to shifting priorities.
Technology Proficiency – Skilled in using computers, Windows operating systems, Microsoft Office tools, and internet-based research.
Interpersonal & Communication Skills – Strong ability to engage with diverse stakeholders, communicate investigative findings, and provide strategic insights.
Adaptability & Problem-Solving – Resourceful self-starter who can work independently, think critically, and adjust to evolving investigative needs.
Who You Are
- Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy’s aspires to achieve every day in every way.
- Candidates with a High School diploma or equivalent are encouraged to apply. 1-3 years of Macy’s Asset Protection Detective experience required, including knowledge of Macy’s Asset Protection and Investigation programs.
- This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands. Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. This position also involves apprehending shoplifters.
- Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.
- Able to travel overnight, as needed.
What We Can Offer You
- An inclusive, challenging, and refreshingly fun work environment
- Competitive pay and benefits rooted in principles of equity
- Performance incentives and annual merit review
- Merchandise discounts
- Health and Wellness Benefits across medical, dental, vision, and additional insurance
- Retirement Savings Plan with 401k match opportunity
- Employee Assistance Program (mental health counseling and legal/financial advice)
- Resources for continuous learning, career growth, and leadership development
- 8 paid holidays
- Paid Time Off (first year prorated depending on start date)
- Tuition reimbursement program
- Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
- Empowerment and autonomy to perform impactful work with tangible results
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.
