Field Deployment Engineer I, II or III

Company- Astound Broadband

Position Overview:

Astound Broadband is currently searching for a Field Deployment Engineer in our Concord, CA market.  This position is responsible for performing troubleshooting, administration, installation, and maintenance of the company’s and customer’s internet access backbone infrastructure equipment. Execute as an active member of the Network Deployment team, taking on troubleshooting, administration, installation, and maintenance of the company’s and customer’s access infrastructure equipment, i.e. CMTS, routers, servers, modems, and other computer and network-related equipment.

The primary position responsibilities will include, but are not limited to:

• Perform Site Surveys – identify build pathways and provide solutions for wireless deployment
• Vendor Management - engineering and construction – obtain BID documents from vendors with assistance from Supervisor or higher level Engineer
• Communicate Project Schedules and Coordination - Property Management, Customers, Internal Team, and Vendors
• Building Inspections and PMI's - new and existing – perform PMI’s and correct potential issues
• Network Equipment Installation and Troubleshooting:
• Millimeter wave and microwave equipment
• Routers and switches
• Cable placement - terminations and splicing - optical fiber and copper
• Wi-Fi equipment - indoor-outdoor
• Basic DC/AC installation, knowledge and best practices
• As-Built and documentation – create build history/document and upload to the internal database
• Basic fiber splicing and installation
• Part of a 24/7 on-call rotation
• Various tasks and special projects assigned by manager associated with the organization and company with the emphasis of driving efficiency and optimization
• Other duties as assigned 

Our ideal candidate will possess:

• 1 year experience with LAN and WAN Technology
• 1 year Project Management Experience
• 1 year experience with microwave and millimeter wave components
• Basic to Intermediate experience is required in the following areas: physical, data-link and network protocols and architectures; routers, firewalls and switches; system load balancing and redundant system architecture
• Basic experience with LAN and WAN Technology
• Basic experience with microwave and millimeter wave components
• Basic knowledge of DC components and best practices
• Knowledge of types of status monitoring systems and the ability to implement them
• Basic to Intermediate experience is required in the following areas:
• Physical, data-link and network protocols and architectures
• Routers
• Firewalls and switches
• System load balancing and redundant system architecture
• Ability to set up and/or design simple to complex network involving wireless equipment, Cisco switches and routers
• Ability to diagnose and solve problems
• Ability to follow direction and possesses the ability to follow through
• Must enjoy the challenge of technical concepts and communicate those concepts at varying levels
• Ability to work in fast-paced and dynamic environments with limited supervision
• Strong attention to detail with excellent time management and organization skills
• Ability to work in fast-paced and dynamic environments with limited supervision
• Ability to work independently
• Ability to work in a team atmosphere
• Strong leadership and motivational skills
• Ability to work while standing 50 - 70% of the time
• Ability to lift 50lbs repeatedly
• Ability to work with small components and wires to make cable connections
• Ability to make cable connections in tight spaces by bending, reaching, twisting
• Ability to differentiate between different sizes and colors of wires
• Vision ability: close vision, peripheral vision, and ability to adjust focus
• Must have basic mathematics techniques
• Ability to frequently use repetitive motions of the wrist, hands and/or fingers
• Ability to travel significantly within the local area
• Ability to operate and drive a Company Vehicle 
• Must have valid driver's license with a satisfactory driving record per the Company policy 

Education Required:

• High school diploma or equivalent

We're Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program
• Employee discount program

*Benefits listed above are for regular full-time positions

Base Salary: The base salary range in California for this position is $27.00-$36.25, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to {insert state} and may not be applicable to other locations.

• Field Deployment Engineer I - $27.00 - $33.50 per hour
• Field Deployment Engineer II- $32.00 - $35.00 per hour
• Field Deployment Engineer III- $33.00 - $36.25 per hour

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Diverse Workforce / EEO:

Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.  Discrimination of any kind has no place here.  We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. 

CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)