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Job Summary
Process insurance or membership related documents involving general problem resolution, communication or similar situations which require a thorough knowledge of work processes, policies, procedures, systems and the organization. Coordinate work activities with other departments, branch offices or external sources as required to complete assignments.
Job Duties
- Process work requiring review, correction, completion, coding, calculations, reconciliation, data entry or filing.
- Identify and correct errors in accuracy, completeness, or authorization.
- Initiate transactions which result in monetary, coverage, and entitlement changes.
- Enter and retrieve data on computer terminals and may utilize automated systems.
- Answer or make telephone, written, or in person inquiries, receiving or providing information and resolving routine problems.
- Coordinate regular work or problem solving activities with other areas as needed.
- Protect the confidentiality of information.
Qualifications
- High School GED
- 1-3 years Business transaction processing.
Remarkable benefits:
•   Health coverage for medical, dental, vision
•   401(K) saving plan with company match AND Pension
•   Tuition assistance
•   PTO for community volunteer programs
•   Wellness program
•   Employee discounts (membership, insurance, travel, entertainment, services and more!)
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
