Organizational Development Consultant

We are looking for a passionate, highly organized, and experienced Organizational Development Consultant to provide a range of expert consultation services and custom solutions in the areas of strategic workforce planning and talent management, talent development, change management, culture building and employee engagement.

This position will be responsible for the design, support, and management of ACE’s enterprise talent management processes including Succession Planning, Talent Assessment, Performance Management, and will assist with organizational problem solving through change management initiatives, organizational design and employee engagement.

This position may also be assigned to lead emerging leaders programs and other cohort style talent development initiatives.

Primary Responsibilities

• Support talent development for all areas of the organization in partnership with ET&D and Business leaders in order to build a successful talent pipeline for ACE leadership positions.

• Project-manages OD initiatives by developing work plans, communicating progress, soliciting and incorporating feedback, and ensuring alignment for successful delivery

• Program manages emerging leaders programs and other cohort style talent development initiatives across the organization, as assigned

• Measures the effectiveness of the Talent Development programs, systems, tools and procedures – review and make recommendations for continuous improvement opportunities.

• Provides consultation and support for the high potential program, including the identification of high potential talent and the development process for the identified talent.

• Works closely with ET&D and HR colleagues to build technology solutions that streamline employee and manager tasks in the area of performance management, career development, and other key development activities.

• Produce program materials including presentations, orientations, trainings, volunteer manuals and outreach materials

• Track, analyze, compile and manage reporting data and forecasting that comes from a variety of sources and formats

• Manage the ongoing process and program evaluation and make recommendations for improvement

• Understand how to enable successful change and act as a change agent/champion to help bring the workforce to the desired future state and sustain adoption.

• Understand the business priorities and strategies and how to support the design and evolution of the organization’s operating model, organizational model, roles, responsibilities, programs and processes to enable success against those priorities

• Design, develop and implement a variety of OD solutions, (programs, playbooks, approaches, interventions/preventions, role mandates/decision rights) aligned with HR and business strategies to address critical gaps

• Develop methods for measuring effectiveness of all programs that support OD work; Collect data and track progress by synthesizing results, reporting on trends, and recommending actions

• Use available research, reporting and analytics tools to drive strategic conversations with business leadership as well as identify opportunities to improve existing or develop new programs and solutions; Identify meaningful insights/uncover critical opportunities to experiment, innovate, and implement high-impact OD solutions that can be scaled to the enterprise

• Apply project management skills to facilitate complex work and maintain stakeholder alignment; Develop project schedules, plans and timeline

• Other duties and responsibilities as assigned

• Frequent travel for up to two weeks at a time

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Qualifications:

• B.A. in Human Resources, Organizational Development, Training or Communication or equivalent combination of work experience and education required.

• 4 – 6 years of related experience in Talent Management, Organizational Development or strong Human Resources Business Partner experience with exposure to organizational talent development.

• Excellent interpersonal, written, and verbal communication skills

• Ability to manage multiple projects and priorities at once

• Ability to work independently, self-start and be willing and eager to work collaboratively as a part of a broader team  

• Must be able to exercise initiative, independent good judgment, flexibility, discretion, and solid decision making

• Proven ability to effectively lead and collaborate across broad stakeholders at all levels

• Experience recruiting, directing, leading, and managing volunteers

• Comfortable with public speaking and giving executive presentations

• Proven ability to establish clear goals, lead with accountability, manage through ambiguity, and drive results

• Demonstrated commitment to applying principles of diversity, equity, and inclusion in performance of job duties

• Excellent knowledge of and experience with Microsoft Office (Excel, Word, Outlook, and PowerPoint)

• 5 years demonstrated expertise in a broad range of talent development methods, and in the design, implementation, and execution of development solutions across a variety of functions.

• Proven ability working with C- suite executives focused on executive development, succession, talent and learning solutions.

• Ability to work as a trusted advisor within the talent space to support the implementation of key talent and learning programs.

• Can operate independently, and uses a high degree of innovation, creativity, and resourcefulness when providing solutions. Is a “doer” and proactively can act as a practitioner when needed, developing solutions, influencing, building readiness and consulting at the highest level.

• Advanced level facilitation skills, is a Subject Matter Expert for leading, mentoring, and upskilling of delivery staff including HR professionals, cross functional core leaders and other to help deploy new solutions.

• Excellent project management skills with a demonstrated ability to lead projects from inception through completion while bringing stakeholders along

• Knowledge of core organizational development activities - workforce planning, talent management, culture building, engagement 

• Advanced levels of analytical ability, facilitation skills, and communication

The starting pay range for this position is:

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

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Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).