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Claims Senior Property Adjuster CA

Automobile Club of Southern California
Posted 7 days ago, valid for a month
Location

Costa Mesa, CA 92626, US

Salary

$85,000 - $102,000 per annum

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Contract type

Full Time

Paid Time Off
Tuition Reimbursement
Employee Discounts
Wellness Program

Sonic Summary

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  • The Claims Senior Property Adjuster position involves handling moderate to high complexity claims for Homeowner policies in compliance with regulatory requirements.
  • Candidates must have 4-6 years of prior claims handling experience and a Bachelor's degree or equivalent education and experience.
  • The starting salary for this role ranges from $29.54 to $39.39 per hour, with eligibility for an incentive program based on performance.
  • Key responsibilities include conducting investigations, evaluating claims, and negotiating settlements while maintaining compliance with laws and company guidelines.
  • The position also requires advanced communication skills and may involve participation in legal proceedings.
Claims Senior Property Adjuster CA

Job Summary


This position supports the Property Claims operation by handling claims reported on Homeowner policies written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The position handles claims of moderate to high complexity. The primary functions include interpreting information from First Notice of Loss reports, claim investigation, coverage evaluation, negotiation strategies and claims resolution. Employs discretion and independent judgment to ensure compliance with state and federal laws. Applies technical and customer service best practices in accordance with company guidelines.

Job Duties

  • Identify and obtain statements from insureds, vendors and witnesses. Conduct phone investigations to determine coverage and damages and differentiate between allegations and facts in each loss. Determine policy obligations by assessing the liability and damage components of the loss. Responsible for maintaining proper activities and service levels.

  • Communicate and interact with a variety of individuals. Explain policy coverages, benefits, and claims process either verbally and/or in writing which complies with regulatory and statutory requirements. Recognize and appropriately address moderate-complexity coverage issues.

  • Evaluate, assess, make decisions, and negotiate within settlement authority with insureds to resolve first-party claims in multiple markets. Demonstrate proficiency with assessment of personal property, property damage, loss of use, and claims technology and tool usage. Objectively discern and address issues that may be questioned in an audit.

  • Coordinate with internal and external departments as required.

  • The position requires a higher degree of discretion and independent judgment in analysis and problem-solving to manage losses effectively. Respond quickly and effectively to customer needs and problems.

  • May attend and participate in legal proceedings.


Qualifications

  • Bachelors Equivalent combination of education and experience

  • 4-6 years Prior claims handling experience. Required

  • 4-6 years Property claims administration experience. Preferred

  • Working knowledge of claims administration best practices and procedures.

  • Moderate knowledge of fault assessment, negligence and subrogation principles required.

  • Working knowledge of Microsoft Office suite, general computer software and claims software.

  • Advanced organization and planning recognition skills required.

  • Advanced oral and written communication skills required.

  • Advanced interpersonal skills required.

  • Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required

  • An insurance/claims adjuster license may be required for claims administration in specific states.

The starting pay range for this position is:

$29.54 - $39.39

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

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Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA). 

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