Bistro Assistant

Facility: Kennestone Hospital

Job Summary:

Bistro Assistant

Responsible for performing duties in a variety of areas which may include all or one of the following:

Retail - serving, prepping, cleaning, restocking, cashiering, while also demonstrating great customer service skills at Kennestone Tower & Church Bistro.
Tray Line - working on a patient tray assembly line, preparing patient meals within the specifications of the diet order and patient preferences.
Utility - safely transporting patient meal food carts to and from nursing units, warewashing of dishes, pots and pans; basic housekeeping of walls, floors, windows and equipment.

Primary function will include buffet serving, cashiering, hosting, Barista and pre-busing; while also demonstrating great customer service skills. Ensures Tower & Church Bistro is maintained in a professional and welcoming condition by restocking and general cleanup.

Responsibilities:

Core Responsibilities and Essential Functions:

• Ensures the Safety of Customers and Team Members according to Hazard Analysis Critical Control Points (HACCP) and county Health Dept. Guidelines:
  * Washes hands frequently and appropriately wears gloves.
  * Follows infection prevention practices, including personal hygiene expectations (i.e., fingernail length and finish) and reports potential risks
  * Maintains all the work areas in a clean and organized manner; free of spills and fall hazards.
  * Monitors and records food and/or equipment temperatures; immediately correcting/escalating "out of range" occurrences.
  * Stores food and/or supplies using proper labeling, dating and rotation methods.
  * Operates equipment according to all safety guidelines and escalates any unsafe conditions (i.e., frayed electrical cords).
• Ensures Positive Service Outcomes:
  * Follows department work schedule (including weekends and holidays) and arrives at the work station prior to task start time.
  * Sets up, maintains and breaks down workstation according to area requirements.
  * Follows written and verbal instructions and station responsibilities with accuracy and attention to detail.
  * Completes area checklists and forms.
  * Operates and cares for equipment according to manufacturer's and area specific guidelines.
  * Remains flexible to support other team members across the department to achieve desired service outcomes.
• Engages in Efforts to Create a World Class Work Environment:
  * Follows work area's uniform specifications, i.e., clothing and shoes are neat and clean.
  * Collaborates with team members and Leadership to meet the goals and objectives of the department and hospital.
  * Communicates in a respectful manner and in terms that are clear and concise.
  * Respects the cultural traditions of team members and customers.

Required for All Jobs:

• Performs other duties as assigned.
• Complies with all WellStar Health System policies, standards of work, and code of conduct.

Qualifications:

Required Minimum Education: High School Diploma or equivalent preferred, but not required. 

Required Minimum Experience: Hospital foodservice experience and customer service experience highly preferred. 

Required Minimum Skills: Ability to communicate and understand verbal and written English language and Math.