Observability Technical Lead

Are you looking to join a global technology department for an industry-leading investment firm? Fisher Investments is looking for motivated technologists to support our growing business. If you are looking to make a difference as we develop scalable solutions to support global growth, this may be the right opportunity for you!

The Opportunity:

The Observability Technical Lead enables our Observability platform for Technology teams by installing and configuring the tools needed to support the activities such as logging, tracing, alerting, and visualization. You will support the entire Technology organization with platforms and tools needed to enable Fisher's Observability platform (APM, Logging, Tracing, Alerting, Visualization, and AIOps). You will report to the Application Development Team Leader.

The Day-to-Day:

• Design, configure and sets up observability platform tools (Splunk and Dynatrace), both on-premises and cloud, to guide application development efficiencies and improve operational stability of the applications
• Work with Observability Manager and Architect to develop Monitoring capabilities strategy and Roadmaps and accomplish agreed upon priorities
• Develop tooling and processes to increase automation of monitoring and adherence to security and audit systems and controls
• Integrate and configure additional tools/frameworks to support and enable automation of various monitoring activities across the enterprise
• Perform analytics on incidents and usage patterns to better predict issues and take proactive actions
• Collaborate across the departments to gauge the effectiveness and efficiency of existing systems
• Foster the adoption of Observability tools and capabilities across Technology groups
• Partner with Service owners to implement Service Level Metrics & Service Level Objectives that act as service level health indicators
• Measure, communicate and deliver on enterprise platforms stability, scalability and technology organizations maturity in DevOps
• Resolve issues, alerts, and incidents based on predefined service level agreements regarding system availability, performance, and service levels
• Analyze the monitoring requirements in close collaboration with the architect and translate them into tasks for engineers to develop.
• Deliver presentations to managers and other technology and business partners
• Be a mentor to engineers, providing assistance, guidance and training

Your Qualifications:

• 10+ years overall experience in application engineering
• 7+ years of SRE experience (architect or engineer) with SRE/Observability toolsets like Dynatrace/ AppDynamics/ New Relic, Splunk/Elastic
• 3+ years' experience monitoring applications using various SDLC methodologies preferably Agile
• 3+ years of technology design expertise which includes Performance, Security, Availability, as well as Operations, Monitoring and Support
• 2+ years of experience in Relational database management skills like MSSQL, MySQL, SQL, PostgreSQL or MongoDB
• 2+ years of experience in any of the scripting languages like Unix Shell Scripting, Python, or PowerShell
• 2+ years of experience in technology design expertise which includes Containerization, Performance, Security, Availability, Operations, Monitoring, and Support
• Experience in Systems Architecture, in-depth knowledge on SRE, IT Operations, Cloud, Coding and Scripting experience with Java, JavaScript, python and .NET, understanding of AI/ML
• Experience in a regulated industry; financial services experience ideal
• Bachelor's degree in MIS, computer science, math, or other science field required, advanced degree in a related field

Why Fisher Investments:

We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:

• 100% paid medical, dental and vision premiums for you and your qualifying dependents
• A 50% 401(k) match, up to the IRS maximum
• 20 days of PTO, plus 10 paid holidays
• Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
• This is an in-office role. Based on your role, tenure, and performance eligibility you may have the opportunity to participate in our hybrid work from home program. This program is subject to change.

FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER