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Full Time Teller

Santander
Posted 18 days ago, valid for 13 hours
Location

Denville, NJ 07834, US

Salary

$16.67 - $20 per hour

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Contract type

Full Time

By applying, a Santander account will be created for you. Santander's Privacy Policy will apply.

Sonic Summary

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  • The Teller role involves processing face-to-face customer transactions for various routine financial tasks.
  • This position requires a high school diploma or equivalent work experience and does not mandate prior experience, as 0+ years of cash handling experience in a retail or banking environment is acceptable.
  • Tellers serve as the first point of contact for clients, assisting with account issues, transactions, and product inquiries while ensuring exceptional customer service.
  • The role includes selling targeted products and maintaining operational integrity while minimizing customer wait times.
  • The salary for this position is competitive, reflecting the candidate's experience and skills.

The Teller processes face-to-face customer transactions for a variety of routine financial transactions. Acts as first point of contact for consumer and business clients. Assists clients with resolving product, service or account issues, opening or closing accounts, processing transactions, logging requests, and escalating complex issues to the appropriate team for timely resolution. Sells targeted products/services as part of client-initiated interactions. Responsible for maintaining operational integrity. Responsibilities: • Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel. • Adheres to safe deposit box procedures/ operations and guidelines. • Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services. • Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions. • Provides legendary Customer Service in addition to recognizing referral opportunities. • Provides exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: • H.S Diploma: or equivalent work experience. ( Required) Work Experience: • 0+ Years Cash Handling experience in a Retail or Banking environment (Required) Skills and Abilities: • Superior customer service skills. • General Math skills. • Detail oriented with the ability to function in a fast-paced and changing environment. • Excellent communication skills with ability to be concise, clear, and consistent manner. • Ability to effectively ask questions and identify needs to enhance the customer relationship.




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By applying, a Santander account will be created for you. Santander's Privacy Policy will apply.