Location: Pittston, Pennsylvania
Job Category: Sales, Geisinger Health Plan
Schedule: Days
Work Type: Full time
Department: GHP Medicare Sales Division
Date Posted: 03/25/2024
Job ID: R-60202
Job Summary
Responsible for building membership in Geisinger Gold Health Plan through effective phone sales efforts. Assist in managing call flow by adhering to the standard process of updating and/or creating prospect records. Schedule home and group visits, and order literature. Utilize Pennsylvania State Licensure to assist prospects in comparing programs, and to achieve membership growth. Acts as liaison between other the Health Plan departments, clients, prospects and brokers to fulfill sales and service objectives.Job Duties
- Increases membership through effective sales.
- Answers incoming calls.
- Provides specific plan information, answers questions and provides direction to prospects and clients.
- Schedules home and group visits.
- Orders literature as required.
- Ensures departmental and CMS compliance by following policies and procedures.
- Utilizes scripts as required to ensure consistent call handling.
- Participates in outbound initiatives when required.
- Participates in retention campaigns when required.
- Handles walk in prospects.
- Meets or exceed predetermined membership and enrollment goals and appointment setting goals.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Position Details
Active Health Insurance Sales License required
Shift: Monday - Friday 11:30am to 8:00pm
Office Location: Pittston, PA
Compensation: Base plus Commission