Business Manager

The Home & Community-Based Services Business Manager is responsible for coordinating and directing the clerical support staff for the office and ensuring that all duties are performed in a timely manner. The Business Manager is also responsible for supervisory duties of non-clinical caregivers and the office staff.

• Provides oversight of operational processes under the direction of the Executive Director including the hiring and orientation caregivers and office staff, employee performance evaluations, payroll, authorization and billing, performance evaluations of office staff and caregivers, maintenance of employee and client files, and ordering/submitting invoices for medical and office supplies.
• Functions as a case coordinator as needed including completion of task such as client scheduling, visit verification, answering of telephone calls, and processing of workflow.
• Assist as needed with communication related the care coordination of client services.
• Participates in the organization’s performance improvement and the compliance programs.
• Adheres to policies and procedures of the organization.
• All other duties as assigned.

• At least 3 years of healthcare experience, or 3 years of experience in an office administration role.
• Demonstrates strong organizational, written, and verbal communication, and time management skills.
• Demonstrates computer proficiency to include Microsoft Office suite.
• Demonstrates ability to work independently.
• Demonstrates strong process and people leadership abilities.
• Experience with payroll process, supply management, and basic financial knowledge preferred.