Product Support Manager 1

Northrop Grumman Defense Systems is seeking a Product Support Manager 1 to provide objective-oriented direction and work assignments to team members utilizing management guidelines & general policies. The selected candidate will oversee day-to-day operations for a Supply Warehouse that supports dynamic aircraft flight test operations. The selected candidate will be required to build, lead, and sustain an effective team that supports program goals. This position will be based at Edwards AFB, CA and the selected candidate will work alongside Northrop Grumman and U.S. Government personnel. Responsibilities include: Warehouse management: Planning program performance, addressing cost, schedule, technical performance, quality, and full responsibility for all aspects of program performance on a mid-size technical services-type contract. Create, implement, and enforce required processes and procedures for team effectiveness. Oversees projects and task assigned to the organizational group performed by non-exempt and/or exempt employees. Functions as an advisor regarding tasks, projects, and operations. Becomes actively involved in daily operations only when required to meet schedules or to resolve complex problems. Executes departmental procedures that typically affect individual employees within own department. Policy management: Interprets and executes policies and procedures that typically affect subordinate organizational units. Recommends modifications to operating policies. Ensures that projects are completed on schedule and within budget. Accomplishes results through lower-level subordinate supervisors or through experienced exempt employees who exercise significant latitude and independence in their assignments. Maintains frequent interaction with internal personnel and outside customer representatives at various management levels concerning operations or scheduling or specific phases of projects or contracts. Conducts briefings and participates in technical meetings for internal & external representatives concerning specifics operations. The candidate will be responsible to the Site Manager for the daily operations of the Flight Test Warehouse. The candidate will be directly involved with the team and is responsible for the assignment of work, setting schedules, directing day-to-day workflow, addressing personnel concerns, and approving timecards for both exempt & non-exempt personnel. May originate support plans for offer to potential customers and provide technical assistance to existing customer personnel. May forecast and manage budget system.