CRM Data Analyst

PAPE’ MATERIAL HANDLING – EUGENE, OR – CORPORATE

CRM DATA ANALYST: 

Do you love ensuring things work right? Do you enjoy working in a team environment? Do you have experience working with CRM systems? If you answered yes, we want to hear from you! Papé Material Handling. is looking for a CRM Data Analyst to join their team. If you are ready to make a career out of making a difference, then you are the person for this team!

At Papé, you can count on us to heavily invest in your career through training, resources, and support. We want to see your career flourish, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!

WHAT YOU’LL DO:

As our CRM Data Analyst, you will monitor, validate and enrich all data in Papé Material Handling CRM system (Salesforce). This includes assisting in the validation and management of data processes so the data can be used to analyze sales and business functions, sales productivity, and ensure that data integrations with 3^rd party software can function as designed.

Additionally, you will manage data governance at the direction of the Pape Material Handling CRM Admin. You will ensure that data entered by OpCo members meets the data governance plan requirements for the CRM and help to draft an ongoing solution as more data is added through multiple processes.  At times you will be asked to provide data files for OpCos updates, and assist in targeted market prospecting initiatives.

This position is based in our corporate office in Eugene, Oregon and is not a remote position.

Essential Duties and Responsibilities:

• Analyze how data is coming in and how it needs to be maintained for use in the Salesforce CRM.
• Work on teams with other coordinators, analyst, database administrators and others.
• Perform data validation and storage of various project documents.
• Create and review data governance project documents and make necessary revisions.
• Provide data management updates in all internal and external meetings as required.
• Analyze data for quality improvement purposes.
• Prepare data for reporting, meetings and presentations.
• Ensure data management procedures comply with standard company policies.
• Provide statistical analysis and longitudinal analysis of data.
• Prepare and submit data required for audits.
• Prepare data for the Salesforce CRM from acquisitions.
• Audit and repair the database from data corruption events.
• Additional duties as assigned.

WHAT YOU NEED

• Preferred Bachelor’s Degree, or 3 years related experience
• Previous experience with data analysis and data governance management
• Preferred Salesforce CRM data experience
• Preferred Salesforce Analytics Studio experience
• Experience with Microsoft programs – Excel, Word, PowerPoint, Outlook, OneDrive, SharePoint
• Preferred knowledge of SOQL

Compensation: $22.67-32.87/hr (Depending on Experience)

Why work for Pape’:

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 24 hours of Sick Leave, and 7 paid holidays each year. Papé vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.  
• Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity.
• Equipment – We have the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)