Pharmacy Technician

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

The Order Entry Pharmacy Technician in Frontier Therapies will be on the team of an exciting business serving patients with rare diseases, pharma manufacturers, and providers by dispensing and servicing therapies at the frontier of healthcare. We created a business that is designed to specifically serve the unique needs of rare disease patient populations and support the emerging therapies, which require enhanced services and new capabilities over traditional specialty pharmacies. Our mission, ‘supporting people with compassion while creating access to therapies at the frontier of health care,’ and vision, ‘that all people, no matter how unique, can access a better tomorrow' are what drive and motivate us, as part of the larger UnitedHealth Group mission ‘to make the health system work better for everyone.’

The Order Entry Pharmacy Technician will be responsible for the accuracy of order intake of prescription orders within a pharmacy location in Flint, MI. Under direct supervision from the Associate Director of Operations, the Order Entry Pharmacy Technician will be responsible for ensuring intake of an entire order is completed with accuracy to include data entry of patient, prescriber, prescription, and insurance information into the company's software.

 Primary Responsibilities:

• Prepare and scan documents, verify member/patient data, submit prescription orders in computer system
• Contact patients to validate data, resolve rejected claims, request payment information, establish priority of order or delivery details, triage medication issues to pharmacist and prescribers, and coordinate treatment with on-site facilities personnel
• Interpret provider prescription and create order, access, input and retrieve prescription and medical/lab information from computer system, verifies whether order/drug is reimbursable/covered
• Acts as liaison between company, patients, insurances, manufacturers, and provider’s office via phone, fax, and e-mail communications
• Accepts prescriptions and makes sure all necessary information including insurance verification is available to process orders
• Accepts unique HUB enrollment forms and accurately enters system specific to program design requirements
• Accepts unique privacy forms and accurately enters system specific to analyzing and understanding each from received
• Processes prescriptions through pharmacy dispensing software following all laws for each state for which the medication is being dispensed from
• Maintains documentation of calls to and from patients, caregivers, insurances, providers, and manufacturers
• Keeps current with new treatment trends
• Communicates patient status to physician’s offices/clinics
• Maintains patient confidentiality
• May also dispense any or all the following: specialty pharmaceuticals, injectables, cell gene therapies, and related supplies following state and federal regulations and company policies and procedures
• May also pick, pack and ship outgoing pharmacy orders, ensuring drug, related supplies and patient collateral (education materials) are included
• May also perform drug/supply ordering and inventory/warehouse duties, including proper storage of drugs and supplies and appropriate refrigeration of perishable product, monitor and adjust/calibrate pharmacy equipment
• May also pick, pack and ship outgoing specialty distribution orders, ensuring drug, related supplies and accurate documents are included

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Active Pharmacy Technician License in the state of Michigan
• 1+ years of pharmacy experience
• 1+ years of customer service experience
• Ability to lift 50 pounds
• Ability to stand for up to 8 hours with intermittent breaks
• Must be 18 years of age or older

 Preferred Qualifications:

• 1+ years of working in a warehouse or supply chain inventory environment
• National PTCB certification
• Specialty pharmacy experience

 Soft Skills:

• Be a team player and collaborate across functions
• Ability to multi-task and be detail oriented
• Ability to work efficiently without creating distraction or disruption to other employees

The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED