As part of the Fraud Analytics, Modeling & Intelligence organization, this role manages and executes the fraud analytics and strategies supporting Citi’s North American and global credit card and retail bank businesses. This includes leveraging data to identify fraud trends then designing and implementing strategies to prevent and mitigate fraud attacks across the full fraud lifecycle including application and synthetic ID fraud, account takeover, and sophisticated new attack schemes. This role partners closely with Fraud Policy, Operations and various partners to keep apprised of business and technology direction to determine potential and existing fraud impacts. Responsibilities: Leverage analytics to identify enhancement opportunities and more granular insights that can be acted upon, while ensuring adherence to Fraud Policy. Ownership and management of fraud rules, scores, and detection strategies, Risk appetite execution, POS interdiction strategies and defect analysis. Collaborate with cross-functional teams to provide strategy recommendations based on data and trend analysis, and implement mitigation strategies. Build effective relationships within and outside the Fraud organization to help ensure successful and timely execution of key portfolio priorities. Generate and manage regular and ad-hoc reporting to enable effective monitoring and identification of emerging trends. Continually assess manual and automated processes to identify potential process gaps and opportunities. Lead key analytical projects within the retail bank fraud and digital fraud analytics team and support the Retail Bank lines of business by utilizing advanced predictive analytical and statistical techniques. Leverage customer data to build risk segmentation/ mitigation strategies and complete complex analyses to identify authentication strategy and procedure gaps, manage implementation process across several systems to affect change. Build effective relationships within and outside the Fraud organization to help ensure successful and timely execution of key portfolio priorities. Prioritize and provide a clear line of sight to the most critical work to partners and team members. Mentor and coach junior team members.
Learn more about this Employer on their Career Site