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Hotel:
Franklin Embassy Suites820 Crescent Centre DriveFranklin, TN 37067Night AuditorFull timeAtrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
Job Pay Range: $16.50 - $19.00 an Hour (Based on Qualifications)
Join a team of passionate associates who are committed to Hilton and Embassy Suites Brand. We have multiple opportunities at all levels of our organization.
We provide full Health Insurance options including short term and long term disability. Vacation Plans include holidays, sick time, and vacation time off. 401k plan with a company match and most importantly a career with real emphasis on promoting our hard working talent from within.
A company that prides itself on transparency and communication, you will feel at home joining the Atrium Hospitality team from the moment you start on Day one.
Our hourly positions are a great way to learn the business inside and out, cross training within multiple departments and reward career opportunities for associates who look to take the next step in their career path.
Hotel is conveniently located in the suburbs of Nashville with less than 30-minute commute to and from the center of Downtown Nashville.
About Atrium Hospitality
Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
Perseverance: We will be better today than we were yesterday.
Respect: We treat others the way we would like to be treated.
Inclusion: We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.
Service : We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.
Teamwork: Our associates are our family, and we provide them with the resources and support needed to produce the best work environment possible.
Innovation: We strive to develop, share and implement new thoughts, ideas, and methods that improve our company, our operations, and the guest and associate experience.
Profile:
Telecommute: No
Bonus Eligible: No
Direct Reports: No
Reports To: Front Office Manager
Equipment: Uniform
Primary Purpose:
The primary purpose of the Night Auditor is to provide guests with an excellent hotel experience while functioning as the sole Front Office Associate during the overnight shift.
Work Performed:
The Night Auditor will be tasked with the following duties, responsibilities, and assignments:
Maintain accurate accounts of cash, checks, and credit transactions;
Provide accounting support to the hotel by ensuring all revenues are posted to the correct department, balance the guest ledger on a daily basis and complete all necessary reports;
Handle confidential information, including guest records, with a high degree of integrity;
Address guest complaints, issues and/or requests in friendly and professional manner, taking initiative to resolve all issues and ensuring that all matters are resolved or escalated to the appropriate representative;
Provide reports to management about asset utilization and audit results;,
Work proactively to recommend changes in operations and financial activities;
Manage daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report;
May be required to make management decisions in a manager’s absence;
Effectively utilize excel, workbooks, and access to submit reports to corporate office as appropriate;
Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications. Maintain confidentiality of proprietary information and protect company assets; and
Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Required Prior Experience:
Six (6) months of Front Office experience in hotel environment.
Prior experience performing basic accounting duties
Required Education:
High School Diploma or equivalent
Preferred Licenses/ Certification:
Valid state driver’s license and adhere to all company guidelines regarding moving violations (if role involves operating company vehicle).
Required Technology:
Use computers and computer systems (including hardware and software) to enter data, or process information
Physical:
Able to stand and/or walk for duration of schedule shift
Other:
Able to read, write and communicate effectively in English
Flexible to working days, early mornings, evenings, nights, weekends and holidays
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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
- Daily Pay
- Significant Travel Discounts on Marriott and/or Hilton properties
- 401k Plans
- Medical Insurance
- Other property specific benefits
Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
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