MedTech Sales & Service Associate

As a Med Tech Sales & Service Associate, you take pride in representing Baxter and our products. Your understanding of our deep portfolio of products and belief in the value and quality they provide to patients fuels your confidence. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs. You enjoy being on location, building relationships, and establishing trust with the doctors, nurses, and patients who use Baxter solutions every day. You help us deliver the products that healthcare professionals and facilities rely on to save and sustain lives. Your work and the relationships you build are critical to our mission. Your team works together to solve problems and create efficiencies as we deliver or service our products. We never compromise on quality and are unafraid to roll up our sleeves and get the job done right. We own our schedules but will flex our calendars and responsibilities to help support each other and our customers. As individuals or part of a team, we depend on each other to achieve our goals. Seeking support and help from one another is common practice, and we recognize that cooperation is crucial to our accomplishments. Our success is only possible through teamwork, whether we work independently or as a group. Our managers and leadership understand the nature and importance of your work. We offer support as needed and help you define a career path within the organization. Baxter offers a great benefits package including Healthcare Insurance, 401K, Paid Time Off, Parental Leave, and Employee Stock Purchase Plan. To deliver on our mission and the goals we've set, the growth and development of our team members are of utmost importance. You'll be offered extensive training, and the tight-knit working environment within the tech services team means employees get additional training from their direct manager and peers when needed. What you'll be doing: Successfully complete all required training/learning modules on a timely basis and complete credentialing, such as, medical testing in a timely manner. Developing and maintaining relationships with healthcare providers, including medical professionals and purchasing decision-makers. Understanding the technical specifications, benefits, and features of the medical devices, equipment, or software being sold. May perform electronic, hydraulic, and troubleshooting and make recommendations for parts needed to repair medical devices. Ability to apply manufacturer service manuals and documentation to provide advanced troubleshooting, root cause and repair while working independently. Conducting product demonstrations and presentations to healthcare providers. Providing technical support and guidance to healthcare providers during the fee for service sales process. Collaborating with cross-functional teams, including engineers, product managers, and marketing, to ensure alignment with client needs. Delivering quotes to healthcare providers. Continuously measuring and evaluating the effectiveness of sales strategies and adjusting them as needed. Demonstrated success in connecting and building relationships with healthcare providers. Able to understand the technical needs of healthcare providers and provide solutions that meet their requirements. Work independently as well as in a team environment. Work cross collaboratively with SOM, Sales, Service Team and/or the Customer to resolve issues and improve service. Ensure team compliance to all company policies and procedures.