Job Description: Call Center Representative The Staff Pad has partnered with a client in Montana who has a vision to be the gold standard for Healthcare. We are searching for a Call Center Representative to support the organizations mission. This Call Center Representative role is essential in providing a positive and helpful experience for patients, visitors, and staff while managing a variety of financial and customer service responsibilities. You’ll handle incoming inquiries, offer guidance on patient assistance, set up payment arrangements, and maintain compliance with state and federal regulations related to patient financial services. This position also involves assessing patient eligibility for financial programs, managing account transfers, and representing the organization in collection efforts if necessary.Responsibilities:
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Back to searchCall Center Representative
The Staff Pad
Posted 16 hours ago, valid for 25 days
Helena, MT 59604, US
$28,000 - $33,600 per annum
Full Time
By applying, a The Staff Pad account will be created for you. The Staff Pad's will apply.
Sonic Summary
- The Staff Pad is seeking a Call Center Representative for a client in Montana focused on healthcare excellence.
- Candidates must have a high school diploma or GED and at least 1 year of experience in customer service or a related field.
- The role involves assisting patients with inquiries, managing financial transactions, and ensuring compliance with regulations.
- Proficiency in computer systems and basic knowledge of Excel and medical terminology are required.
- The position offers a salary of $16.00 to $18.00 per hour.
