Patient Access Specialist (Acute Care)

The Staff Pad is honored to partner with a non-profit healthcare system in Helena, Montana with superior care and a hometown commitment to be the gold standard for health care in Montana.  

As a Patient Access Specialist (PAS), you will provide exceptional customer service and ensure seamless access to medical services. You will work closely with patients, staff, and providers to ensure accurate registration and timely scheduling, while maintaining knowledge of relevant policies and procedures. 

Job Duties:  

• Answer patient calls, collect insurance copays, and review daily schedules 
  
• Register patients accurately and efficiently, ensuring timely patient flow
  
• Provide basic instructions and information to patients
  
• Use EMR systems to record patient information
  
• Maintain knowledge of policies, procedures, and regulatory requirements 
  

Requirements: 

• 1-2 years of hospital admissions or provider's office experience preferred 
  
• High School Diploma or equivalent preferred 
  
• Strong customer service and communication skills 
  
• Ability to work independently and manage complex tasks 
  
• Impeccable personal honesty, integrity, and confidentiality