Medical Assistant

Key Responsibilities:

• Intake of patients, verify and record clinical data and health information.
  
• Administer clinical quality measures and update medical records.
  
• Use appropriate interventions and strategies considering culture, language, age, gender, and other factors.
  
• Demonstrate knowledge of the medical assistant scope of practice and incorporate holistic patient-centered, team-based care.
  
• Collaborate with the interdisciplinary care team to ensure the functionality of practice operations and provide excellent patient care.
  
• Monitor practice schedules for changes or updates.
  
• Assist with walk-in and scheduled clinic visits.
  
• Monitor the environment for compliance with continual accreditation readiness.
  
• Guide patients through the healthcare system, ensuring they arrive at appointments on time and prepared.
  
• Provide emotional support related to the patient’s clinical situation in accordance with the patient’s plan of care.
  
• Serve as a patient advocate, assisting patients in navigating the care continuum to facilitate effective, quality care and improved patient satisfaction and outcomes.
  
• Assist with referrals to appropriate specialists for diagnosis or treatment.
  
• Adhere to the limitations of the medical assistant role, including not triaging patients, not providing care prior to provider evaluation, and not identifying as a nurse.
  
• May float to other areas when not needed in the assigned area.