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Retail Service Specialist

AAA Hawaii
Posted 2 days ago, valid for 12 days
Location

Honolulu, HI 96817, US

Salary

$36,000 - $43,200 per annum

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Contract type

Full Time

Paid Time Off
Tuition Reimbursement
Employee Discounts
Wellness Program

By applying, a American Automobile Association, Inc account will be created for you. American Automobile Association, Inc's Privacy Policy will apply.

Sonic Summary

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  • We are seeking a Retail Service Specialist who excels in a sales and service environment, with a focus on interfacing confidently with AAA members.
  • Candidates should have experience in retail sales, banking, or a similar customer service role, with a high school diploma or GED required, and at least 1 year of relevant experience preferred.
  • The salary for this entry-level position is competitive, with opportunities for skill-based pay increases and quarterly bonuses.
  • This role involves fulfilling member requests such as taking passport photos, planning road trips, and performing cashiering duties, with branch hours from Monday to Saturday.
  • Remarkable benefits include health coverage, a 401(K) savings plan with company match, tuition assistance, and employee discounts.
Retail Service Specialist

We are looking for someone who will thrive in a sales and service environment. We’ll provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and team cross-selling and upselling goals. You’ll also have the opportunity to advance with skill-based pay increases, quarterly bonuses, and career growth (90% of our managers are promoted from within).

This is an exciting entry level position in our branch network and ideal for candidates interested working in a teamwork environment interfacing with AAA members.

This position fulfills member requests such as: taking passport photos, planning road trips, distributing maps and tour books, cashiering duties, and other services for members.

Our branch hours of operation are Monday through Friday 9am – 5pm and Saturday 9am – 2pm. We are closed on Sundays and most holidays.

Qualifications:
• Experience in retail sales, banking or similar customer service/sales environment
• Proven ability to exceed assigned sales or service quality goals
• Ability to work overtime including Saturdays
• Experience with Microsoft Office basics
• Ability to travel when necessary
• A high school diploma or GED
• Successful completion of background check and drug screening

Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

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By applying, a American Automobile Association, Inc account will be created for you. American Automobile Association, Inc's Privacy Policy will apply.