Retail Service Specialist

We’re hosting an exclusive AAA Virtual Info Session on March 20, 2025! Candidates who apply will have the opportunity to be invited to our Virtual Information Session and get insight at our incredible work culture, connect with our team, and even interview for our Retail Service Specialist openings!

• Learn About Our Company Culture: Discover what makes our workplace unique and why our team loves working here.

• Network with Our Team: Meet and connect with current team members who can share their experiences and insights.

• Interview with Our Hiring Team: Get a head start on the interview process for current openings and showcase your potential.

Don't miss this opportunity to take the next step in your career and join a dynamic, supportive team!

We are looking for someone who will thrive in a sales and service environment. We’ll provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and team cross-selling and upselling goals. You’ll also have the opportunity to advance with skill-based pay increases, quarterly bonuses, and career growth (90% of our managers are promoted from within).

This is an exciting entry level position in our branch network and ideal for candidates interested in working in a teamwork environment interfacing with AAA members.

This position fulfills member requests such as: taking passport photos, planning road trips, distributing maps and tour books, cashiering duties, notary transactions and other services for members.

Our branch hours of operation are Monday through Friday 9am – 5pm and Saturday 9am – 2pm. We are closed on Sundays and most holidays.

Qualifications:
• Experience in retail sales, banking or similar customer service/sales environment
• Proven ability to exceed assigned sales or service quality goals
• Ability to work overtime including Saturdays
• Experience with Microsoft Office basics
• Ability to travel when necessary
• A high school diploma or GED
• Successful completion of background check and drug screening

Remarkable benefits:
•   Health coverage for medical, dental, vision
•   401(K) saving plan with company match AND Pension
•   Tuition assistance
•   PTO for community volunteer programs
•   Wellness program
•   Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer