Sr. Employee Experience Specialist

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Overview

The Sr. Employee Experience Specialist will be responsible for creating a positive and productive work environment that enhances employee satisfaction, engagement, and overall experience for The US Oncology Network (The Network). The role will play a crucial role in enhancing the interactions and touchpoints with the Human Resources domain throughout the employee life cycle. This includes onboarding, performance management, employee development, wellness, listening and engagement, retention, and offboarding. The role will develop and implement strategies that improve workplace culture with a focus on HR processes, systems and programs, and ensure employees feel valued and supported throughout their employment journey. Additionally, the Sr. Employee Experience Specialist will manage various projects aimed at improving the employee experience, from inception through to successful completion. The role will report directly to the VP, HR Shared Services for The Network.

Key Responsibilities

Employee Experience:

• Leverage employee listening channels (surveys, focus groups, etc.) to develop employee journey maps to understand and improve the employee lifecycle with a focus on HR systems and programs.

• Collaborate with cross-functional teams to ensure continuous improvement opportunities are prioritized, resourced, communicated, and executed in alignment with business need.

• Implement continuous improvement processes to enhance employee engagement strategies and programs.

• Plan, execute, and oversee strategic projects aimed at improving the employee experience.

• Stay abreast of industry best practices and emerging trends in employee experience and incorporate them into existing programs.

Employee Listening:

• Design and execute employee listening and engagement initiatives such as surveys (e.g., Employee Opinion Survey), focus groups, and other employee listening channels.

• Analyze engagement data to identify areas for improvement and implement actionable solutions. Create tools that help USON practices understand survey results and action effectively.

• Execute annual and other cyclical listening communication plans to enable employee participation and leader action.

Performance Management:         

• Develop and communicate performance management strategies that assist leaders in providing critical performance feedback.

• Execute the quarterly performance management process to include communication about general awareness, timelines, and tools to support performance feedback conversations.

• Measure the effectiveness of the performance management process and develop actionable plans to improve adoption.

Qualifications

• Education: Bachelor’s degree in human resources, Organizational Development, Psychology, Project Management, or a related field.

• Experience: Minimum of 7 years of experience in Human Resources or a similar role focused on employee experience and engagement.

• Proven track record of developing and implementing successful employee engagement programs including employee journey mapping.

• Experience in managing projects from inception to completion.

Skills & Attributes:

• Expertise in journey mapping and continuous improvement methodologies.

• Ability to analyze data and translate insights into actionable strategies.

• Experience implementing and redesigning HR technology and processes.

• Previous experience with performance management and/or talent management is preferred.

• Ability to manage multiple projects simultaneously and meet deadlines.

• Excellent organizational and project management skills.

• Creative thinker with a passion for enhancing the employee experience.

• Strong problem-solving skills and the ability to handle sensitive situations with discretion.

• Strong interpersonal and communication skills.

• Empathetic and approachable demeanor.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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