Senior Manager, Customer Master Data PSaS

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary

The Sr Manager, Master Data Management, is responsible for supporting client Business Units' master data information management and enablement activities. Responsibilities include overseeing the master data management team and implementing continuous process improvements. The Sr Manager plays a crucial role in data governance, ensuring compliance with data policies and standards, and leading data stewardship initiatives to maintain the integrity and accuracy of data. Additionally, the Sr Manager is responsible for data cleansing efforts to eliminate inconsistencies and redundancies, thereby enhancing data quality. By working cross-functionally with internal and external stakeholders, the Sr Manager mitigates any issues related to data quality and processes, effectively managing master data to support business needs. The Sr Manager is ultimately accountable for delivering performance levels that meet the Service Level Agreements (SLAs) established with various client Business Units.

This position will be in Irving, TX with a Hybrid schedule.

Specific Responsibilities

Customer Master Data Management

·Lead the team responsible for the creation & maintenance of master data and related enablement activities.

·Ensure clarity around priorities, goals, and key performance indicators for the entire functional area.

·Identify and deploy systems &/or process enhancements aimed at improving the master data.

·Responsible for ensuring the established Service Level Agreements (SLAs) are met and any corrective measures to resolve gaps.

·Work in a multi-business unit environment, engaging with peers across groups to ensure collaboration & alignment of shared goals.

·Develop and maintain strong relationships with key stakeholders to ensure their needs and expectations are consistently met and aligned with organizational objectives.

·Oversee data stewardship initiatives, ensuring the accuracy, consistency, and reliability of the master data.

·Ensure adherence to applicable controls in accordance with SOX and/or regulatory standards and policies.

·Fosters inclusion while coaching, developing, and motivating a team of both direct and indirect associates.

·Lead, mentor, and develop a team of master data processionals.

General Responsibilities

People Leadership

• Cultivates and maintains a diverse and inclusive culture, encouraging healthy debate from multiple perspectives.
• Manages, coaches, develops, and promotes team members to help raise their level of competence, business acumen, and expertise in data governance and data stewardship.
• Implements talent succession planning to ensure a pipeline of skilled professionals ready to assume key roles within the team.
• Actively engages in the Employee Opinion Survey process to gather feedback, identify areas for improvement, and enhance team satisfaction and engagement.
• Participates in Talent Review discussions to assess team member performance, identify high-potential employees, and create personalized development plans.
• Promotes skill development within the team on general Data Management practices, company global standards, and systems as they relate to listing and maintenance activities.
• Sets and carries out measurable objectives to foster a culture of performance, continuous improvement, and collaboration with management, peers, and team members.

Other

• Maintains relevant knowledge of the client BU’s businesses and stays abreast of market and industry trends and conditions.
• Acts as a McKesson ambassador of corporate values.

Position Requirements

Working Experience

• Minimum 7-10 years of experience in Data Management, logistics, supply chain management, or equivalent, the majority (5+ years) in a management supervisory role.

Education

• Bachelor's degree in Business Administration or Commerce, Data Management, Supply Chain Management or equivalent.
• MBA or MSc, CPIM, CPSC or SCMP designations are assets.

Personal Development and Soft Skills

• Deep understanding of data governance frameworks, policies, and standards to ensure compliance and effective data management.
• Excellent verbal and written communication skills to clearly articulate goals, expectations, and feedback to team members and stakeholders.
• Strong ability to work cross-functionally with internal and external stakeholders, fostering a cooperative environment to achieve shared goals.
• Exceptional analytical and problem-solving skills to identify data inconsistencies, implement corrective measures, and drive continuous improvement.
• Sound decision-making skills to evaluate data quality issues, prioritize tasks, and deploy effective solutions promptly.
• Strong time management skills to balance multiple priorities, meet SLAs, and ensure timely completion of tasks and projects.
• Ability to mentor and guide team members, helping them develop their skills and grow within the organization.
• Skilled in providing constructive feedback and creating development plans to enhance team performance and individual growth.

Technical Skills

• Proficiency with use and/or deployment of MDM systems, and ERP systems experience an asset.
• Advanced knowledge of relevant MDM systems, tools, and technologies to drive system enhancements and optimize data processes.
• Demonstrated proficiency in the use of MS Office products (Power Point, Excel, Word, Project and Visio).
• Knowledge of data management, contract management, pricing and item listing processes.
• SixSigma, or Project Management an asset

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!