Retail Supervisor

Successful Qualities of a Supervisor:

• Able to effectively communicate product needs, ideas to increase sales, and any operational needs within each location to their direct Supervisor and other members of management on the Team in a timely manner.
• Effectively work with and contribute to the success of your team.
• Be able to work independently on projects and be self-sufficient.
• Be able to motivate and build a strong team.
• Must possess good visual merchandising skills.
• Have exceptional Customer Service Skills.
• Time Management Skills.
• Able to multitask & adapt well to change.
• Problem solving skills & strategic thinking.
• Knowledge of Microsoft applications including Word, PowerPoint and Excel is a plus.

Essential Duties and Responsibilities:

• Promote the sale of products with impeccable guest service and ensure guest satisfaction.
• Strive to continuously gain knowledge of product offerings and the Six Flags brand.
• Resolve Guest concerns that may arise on a daily basis.
• Assist in training, motivating and coaching of staff on a day to day basis to ensure team quality standards.
• Assist in ensuring that all policies and procedures pertinent to area are followed.
• Ensure that image, cleanliness and courtesy standard requirements are met including abiding by and enforcing the company dress code policy and set high standards of performance for all areas within their responsibilities.
• Maintain proper attendance and timeliness.
• Will be required to use POS register systems to complete sales transactions.
• May be required to work in multiple locations throughout the park.

Additional Job Requirements:

• Previous Retail, Customer Service or Hospitality experience of at least (1+) years is required.
• Complete any and all tasks as requested by Six Flags Management.
• Must be at least 18 years old.
• Must be available to work minimum of 32 hours a week.
• Available to work flexible hours on nights, weekends and Holidays based off of business needs.
• Requires lifting, sitting, standing, walking, bending, eye/hand coordination, near vision, hearing, and speech.
• Requires using a telephone or radio communication device in a professional manner.
• Required to work in various areas and different locations on the property while maintaining company and department standards.
• Refrain from consuming any substance that may impair judgment.

Must be able to stand/walk for up to 6 hours at a times and as many as 14 hours a day.

Must be able to walk up to 3 miles per day over various surfaces.

Must be able to lift and carry 25 lbs over 25 feet over various surfaces.

Must be able to lift and lower 5 lbs above shoulder level.

Must be able to climb a stepladder or ladder up to 6 ft. in height.

Must be able to work outdoors or in extreme heat, cold, sun, humidity, including temperatures below freezing.

Must be able to handle heavy duty cleaning of dirt, dust and other elements within their assigned locations.

Six Flags Entertainment Corporation is North America’s largest regional amusement-resort operator with 27 amusement parks, 15 water parks and nine resort properties across 17 states in the U.S., Canada and Mexico. Focused on its purpose of making people happy, Six Flags provides fun, immersive and memorable experiences to millions of guests every year with world-class coasters, themed rides, thrilling water parks, resorts and a portfolio of beloved intellectual property such as Looney Tunes®, DC Comics® and PEANUTS®. 

What's in it for you? 

• Free Food for Memorial Day, Fourth of July and Labor Day 
• Exclusive Rides parties for all employees.  
• Scholarship Opportunities 
• Professional Development 
• Complimentary tickets 
• In-Park discounts and more! 

Other Functions: All other duties assigned or necessary to support the park as a whole.  While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. 

Six Flags is an Equal Opportunity Employer and supports a Drug Free Work Place.