Clinical Care Coordinator Palliative Care

We are hiring for a Clinical Care Coordinator Hospice (LPN). 

At Palliative Care at Heart of Jonesboro, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.  

The Clinical Care Coordinator serves as an assistant to the agency Executive Administrator, Executive Director, Director of Clinical Operations, and/or Patient Care Manager to ensure accuracy of patient electronic medical records information and documentation of hospice agency care processes. 

Assists with phone calls to and from field staff, physician offices, referral sources, patients, and residential and healthcare facilities. Takes messages and receives physician verbal orders, as needed. Fields all phone calls and completes all follow-up in a timely manner. 

Frequently monitors the status of incoming faxes, following up with the appropriate person, as needed. 

Maintains competency through assigned online courses and required in-services. 

Assists with visit verification, scheduling, and projection of visits, according to visit frequency orders and 

Maintain up to date knowledge, understanding, and skills related to the electronic medical record documentation system, all patient care system applications, and hospice agency operations applications such as Outlook, Teams, learning management system, and policy and procedure manuals.