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Hotel:
Kansas City Embassy Suites7640 NW Tiffany Springs PkwayKansas City, MO 64153Banquet CaptainFull timeAtrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
Primary Purpose:
The primary purpose of the Banquet Captian is to ensure that guests have an excellent banquet experience while directing the staff in servicing banquet related activities to ensure a successful function and repeat business.
Work Performed:
The Banquet Supervisor will be tasked with the following duties, responsibilities, and assignments:
Execute Banquet Event Orders for business meetings and social events;
Responsible for all aspects for each function including, coordinating with vendors and other departments;
Ensure opening and closing side work is completed by the staff on and ongoing and consistent basis;
Assist the Banquet Manager or All Purpose Manager (APM) with hiring, training, and directing banquet staff as well as with managing inventory;
Confirm the table complements (salt, pepper, sugar, breadbaskets.) have been properly cleaned and filled;
Set up banquet meeting space per room set-up instructions (classroom, theater, u-shaped, etc.), serve banquet function, tear down tables and clean event space;
Monitor and maintain cleanliness, sanitation and organization of banquet spaces;
Maintain communication with the guest contact person for guest needs, acknowledging and responding to all guest requests;
Set-up, operate and dismantle audio-visual equipment;
Demonstrate a strong working knowledge of maintenance and usage of all Audio-Visual equipment;
Conduct appropriate coaching and accountability of food and beverage associates when service, performance, or cleanliness standards are not met; and
Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Required Prior Experience:
At least 6 months of related banquet experience
Previous related supervisory/leadership experience
Prior customer service experience
Preferred Prior Experience:
2+ years banquet experience
Prior hospitality experience
Preferred Education:
High School diploma or equivalent
Required Licenses/ Certification:
Food Safety certificate or complete training during initial 90 days.
Alcohol certification or complete training during initial 90 days.
Physical:
Ability to lift, pull and push up to 50 pounds regularly
Ability to bend and squat repeatedly
Ability to walk and stand for duration of scheduled shift
Other:
Flexible to working days, early mornings, evenings, nights, weekends and holidays.
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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
- Daily Pay
- Significant Travel Discounts on Marriott and/or Hilton properties
- 401k Plans
- Medical Insurance
- Other property specific benefits
Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
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