Analyst Transportation, Customer Pick Up

Analyst Transportation, Customer Pick Up

Work Mode: Hybrid

Location:  Hybrid - Kohler, WI 

Opportunity

This position is responsible for supporting North America Kitchen and Bath customer pick up activities for Retail and E-Commerce channels.  The newly created role will act as an expert in customer transportation management systems and in servicing our customers with collected freight terms.

Customer facing - Become an expert in our customer delivery expectations and requirements which will translate to the liaison between Kohler distribution centers and customer tendered carriers.

Champion Customer Transportation Management Systems (TMS) by learning the various customer portals to root cause and give guidance to the network on gaps.

Support the Onboarding of New Customers in alignment with the KBNA Strategic roadmap to further implement customer pick up freight models.

Adapt to Network and demand changes by monitoring the dynamic changes of our network and customer ordering behavior.

Specific Responsibilities

• Work daily with KBNA distribution centers, customer transportation teams, and carriers to ensure proper equipment is available and balanced within our network.
• Interact daily within customer’s Transportation Management System (TMS) to proactively trouble shoot special events and variations in customer demand to ensure Kohler is meeting customer delivery requirements.
• Identify, anticipate, and communicate constraints to Kohler and external customers to resolve issues.
• Support direct import programs and cross boarder initiatives; improving competency levels to service new business as it scales
• Achieve a LOTIF target of 95% Wholesale, or 98% Retail, and customer specific delivery targets.
• Executes assignments of a complex nature, requiring awareness of business sites operations, transport industry performance drives, and network optimization fundamentals.
• Plans physical movement of material(s) or finished goods, requiring the ability to understand and manage complexity at a tactical level. 
• Provides reporting on demand, tracks issues and communicates customer and carrier feedback to leadership.
• Teaches department specialty skills and advises on tactical issues or carrier vendor performance trends. 
• Participates in planning sessions, leads moderately complex projects in support of functional objectives.
• Strives for efficiency, demonstrates the ability to resolve issues within parameters established by operating guidance/leaders.
• Shows problem-solving ability for day-to-day tactical or administrative issues.
• Takes and successfully justifies appropriate risk under critical review by framing decisions in the operational context. 
• Demonstrates the capacity to understand department and business unit objectives.
• All other duties as assigned by manager.

Skills/Requirements

• Bachelor’s Degree required, 2-5 years of experience in Supply Chain or related field. 
• Strong business acumen required.
• Must exhibit strong leadership, communication, project management, and relationship building competencies.
• Must be willing to travel 5-10% of the time.

The salary range for this position is $59,250 - $74,050. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location.  Available benefits include medical, dental, vision & 401k.

Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

About Us
It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com.  Kohler Co. is an equal opportunity/affirmative action employer.