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Hotel:
Long Beach HiltonSales Manager II (CAH)Full timeStarting Compensation
Expected Job Closing Date:
2024-10-04Job Description
Profile:
Telecommute: No
Bonus Eligible: Yes
Direct Reports: No
Reports To: General Manager
Primary Purpose:
The primary purpose of the Sales Manager is to generate revenue through direct sales activities for the assigned market segment of the hotel.
Work Performed:
The Sales Manager will be tasked with the following duties, responsibilities, and assignments:
Solicit, negotiate, and confirm new and repeat business through various efforts to maximize revenues to meet/exceed individual revenue goals;
Prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfaction;
Coordinate all function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc.;
Develop and complete monthly SMART plan documenting measurable goals and action plans to ensure access;
Identify potential customers, accounts, and markets, develop new business, and cultivate existing relationships using sales activities to achieve the assigned revenue goal;
Navigate through the sales process including qualifying, negotiating, closing, and detailing group and catering leads;
Review, evaluate, and execute sales contracts with customers;
Develop and maintain a file and trace system to ensure all sales call activity is defined, traced, and updated in an organized manner;
Service own bookings
Any other work as required to complete the primary purpose of the position.
Qualifications:
Required Prior Experience:
1-2 years of experience in Event Services, Banquet, Hotel Sales, Marketing or equivalent education and experience
Required Education:
High School Diploma or Equivalent
Preferred Education:
2+ years of college or 2+ years in a sales& marketing, front office, or other supervisory position
Required Technology:
Proficient in Microsoft Office
Preferred Technology:
Experience with Delphi, FDC, and/or Marriott CI/TY
Physical:
8+ hours sitting at a desk and computer
Other:
Excellent written and oral communication skills
Competencies:
(38) Organizational Agility
Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.
(37) Negotiating
Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships, can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.
(15) Customer Focus
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
- Daily Pay
- Significant Travel Discounts on Marriott and/or Hilton properties
- 401k Plans
- Medical Insurance
- Other property specific benefits
Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.
Atrium complies with the County of Los Angeles Fair Chance Ordinance, which can be found here: https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf
Qualified applications with arrest or conviction records will be considered for employment in accordance with both the FCO and the California Fair Chance Act (FCA). Job offers will be conditioned on a criminal background check. Material job duties for which Atrium believes a criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment include the following:
Ability to interact with guests (especially minors), co-workers, and the public.
Ability to maintain integrity of hotel, guest, and co-worker property.
Ability to preserve a violence-free workplace.
