Business Risk and Control Sr Group Manager - C15

Citi’s Wealth business serves the needs of clients across the entire wealth spectrum. It has been created by combining the Wealth Management businesses across Citi Global Consumer Bank and Citi Private Bank. It serves over 500,000 clients through its global footprint in Asia, EMEA, and Americas. Wealth delivers a wide range of products and services covering capital markets, managed investments, portfolio management, trust and estate planning, investment finance and banking. By building on the strengths and capabilities across Citi, we intend to transform the way we serve clients across the wealth spectrum, delivering the full range of high tech and high touch capabilities Citi can offer, and ultimately help them achieve their goals. The Wealth Controls Team is looking for an experienced Fraud Risk Prevention professional to serve as its Fraud & Cyber Risk Management Lead. This role will require expertise in Fraud & Cyber Risk Management in the retail brokerage/investment and private banking space. Ability to effectively and sustainably solution streamlined fraud risk prevention measures is paramount. Excellent verbal and written communication skills are required, along with resourcefulness, out-of-the box thinking, and robust risk control acumen. Candidates must have experience in complex problem-solving as well as working across multiple businesses, regions, and functions. Key Responsibilities Maintain an effective fraud risk management governance framework (i.e., Business Fraud Risk Management Program) Identify, assess and document inherent fraud risks arising from Wealth business activities on an on-going basis, including as part of the new business/activity assessment, and existing products, services, client makeup, interaction channels and procedures Assess fraud prevention and detection control effectiveness, including direction to MCA/RCSA design and execution Focus on continuous improvements to ensure controls are efficient, effective, streamlined, and sustainable Identify and escalate fraud risk related control issues to governance forums Define and monitor remediation actions to manage residual fraud risks to an acceptable level and in accordance with fraud risk appetite Source high quality fraud risk related data that is complete, accurate and timely to enable the monitoring of fraud risk profile Identify inconsistencies and other anomalies in fraud risk related data Provide inputs to fraud model development and participate in model validation/testing Connect the dots with adjacent risk stripes, such as AML, employee conduct risk, privacy/information security, cyber, etc. Respond to fraud, suspected fraud, or allegations of fraud, including the formation of incident response and conducting postmortem analysis Perform look-across/thematic review of threat landscape Identify/assess emerging risk, e.g., deep fakes, and drive Wealth effort to mitigate Participate in industry wide fraud risk discussions to attain best practice and lessons learned Coordinate with Citi enterprise Financial Crime & Fraud Prevention team, other business divisional Fraud Risk Management Officers and the 2nd LOD Operational Risk Management team to proactively and seamlessly improve risk profile Provide adequate oversight of the change implementation plan to confirm that technology expenditures and operational resources are adequately deployed to address fraud risk concerns Lead the response to regulatory exams and audits Stay abreast of relevant changes to laws, rules and regulations that impact Wealth fraud risk profile Qualifications 15+ years of Financial Services work experience with focus on fraud risk management Bachelor's degree required; Master’s degree preferred Certified Fraud Examiner preferred Skill Requirements Strong process and project management skills, including the ability to manage several large initiatives simultaneously Detail oriented and analytical Ability to use broad knowledge and expertise to clearly define complex issues despite incomplete or ambiguous information Ability to create and maintain a network of strong partnerships across the regions/products/functions Provides well-reasoned, balanced assessments of issues and questions, in a timely fashion Considers broad implications of decisions on different functions and units Thinks strategically and articulates concepts clearly Ability to drive operating and culture change and has the long-term vision and leadership stamina to maintain course within a constantly changing environment. Demonstrate ability to synthesize information, prioritize business goals and drive results with a high sense of urgency Exceptional communication, executive reporting, influencing, and negotiation skills Accomplished change leader with a flexible approach and resilience to setbacks Openness to challenge and continuously challenging the status quo Self-motivated, highly adaptive, and able to work well under high stress Strategically minded with track record of execution excellence.