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Concierge- On- call only

The Terraces of Los Gatos - a HumanGood community
Posted 9 days ago, valid for 6 months
Location

Los Gatos, CA 95032, US

Salary

$21 - $25.57 per hour

Contract type

Part Time

Paid Time Off
Tuition Reimbursement
Employee Assistance

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Sonic Summary

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  • The Concierge at HumanGood is responsible for providing excellent hospitality and being the first point of contact for visitors.
  • The position requires prior customer service and clerical experience, along with computer skills and a high school diploma or equivalent.
  • The hourly pay ranges from $21.00 to $25.57, depending on experience, with variable on-call days including weekdays, weekends, and holidays.
  • Duties include greeting residents, managing calls, and assisting with resident services such as transportation and mail coordination.
  • HumanGood offers a comprehensive benefits package, including paid time off, health plans, and a 401(k) with employer match for both full-time and part-time employees.

The primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors at HumanGood. In this position, you would share information in person or on the telephone, perform general clerical and light administrative duties. You would be expected to ensure that residents’ privacy, rights, and safety are maintained at all times.

 on-call days are variable, such as weekdays, weekends, and holidays 

Hourly: $21.00-$25.57, depending on experience 

A day in the life may include:

  • Greeting residents, potential residents, families, visitors, and vendors while managing both external and internal calls, taking and communicating messages
  • Providing an overview of community information to those inquiries in support of the marketing and sales efforts
  • Assisting with resident services such as transportation, mail and deliveries, and the coordination of visitors.

To be successful in the role, you would have:

  • Prior customer service experience
  • Prior clerical/administrative work experience
  • Computer skills such as using Microsoft suite and desktop publishing software, using internet applications, faxing, copying etc.
  • High school diploma or equivalent
  • Availability that may include evenings, weekends & holidays

What's in it for you? 

As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.

Full-Time Team Members:

  • 20 days of paid time off, plus 7 company holidays (increases with years of service)
  • 401(k) with up to 4% employer match and no waiting on funds to vest
  • Health, Dental and Vision Plans- start the 1st of the month following your start date
  • $25 per line Cell Phone Plan
  • Tuition Reimbursement
  • 5 star employer-paid employee assistance program
  • Find additional benefits here: www.HGcareers.org

Part-Time/Per Diem Team Members:

  • Medical benefits starts the 1st of the month following your start date
  • Matching 401(k)
  • $25 per line Cell Phone Plan

 

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By clicking above, you consent to your information being processed by Appcast and transmitted to the employer. See our Privacy Policy and Job Seeker Terms of Use.