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Retail Service Specialist

AAA East Central
Posted 20 days ago, valid for a month
Location

Louisville, KY 40222, US

Salary

$20.83 - $25 per hour

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Contract type

Full Time

Paid Time Off
Tuition Reimbursement
Employee Discounts
Wellness Program

By applying, a American Automobile Association, Inc account will be created for you. American Automobile Association, Inc's Privacy Policy will apply.

Sonic Summary

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  • The Retail Service Specialist position is an entry-level role focused on sales and service in a teamwork environment with AAA members.
  • Candidates should have experience in retail sales, banking, or a similar customer service environment, with a proven ability to meet sales goals.
  • Responsibilities include greeting customers, preparing travel materials, making reservations, and balancing cash drawers.
  • The position offers a salary of $45,000 and requires at least one year of experience in a related field.
  • Benefits include medical/dental/vision coverage, a 401(k) plan with company match, and employee discounts.
Retail Service Specialist

We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products.  This is an exciting entry level position in our branch network and ideal for candidates interested in working in a teamwork environment with AAA members.

Responsibilities include, but are not limited to:

  • Greet all members and customers, determine their need and provide Legendary Service;
  • Reach sales and service goals (and earn incentives!) for multiple AAA products and services;
  • Preparing and providing TripTiks® travel routings, marked road maps, tour books, and other travel-related materials;
  • Make hotel and car rental reservations for members, and provide travel destination information;
  • Issue passport photos;
  • Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer;
  • Perform additional job-related duties as assigned by management.

Qualifications:

  • Experience in retail sales, banking or similar customer service/sales environment;
  • Proven ability to exceed assigned sales or service quality goals;
  • Ability to work overtime, including Saturdays;
  • Experience with Microsoft Office basics;
  • Ability to travel locally when necessary;
  • A high school diploma or GED;
  • Successful completion of pre-employment assessments, background check and drug screening.

Benefits:

  • Extraordinary medical/dental/vision/life benefits
  • 401(k) Savings plan with company match
  • Tuition assistance
  • PTO for community volunteer programs
  • Wellness program
  • Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

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By applying, a American Automobile Association, Inc account will be created for you. American Automobile Association, Inc's Privacy Policy will apply.