Medical Social Worker II - Grade 10

The primary role of the Medical Social Worker II in the Hospice/Home Health setting is to assist patients and families/caregivers to cope with the social/ emotional issues and practical arrangements related to the patients illness. Under general direction, delivers age-appropriate social work care to patients and their caregivers in their place of residence in accordance with agency policy and procedure and state and federal regulations. The Medical Social Worker II serves as an integral member of the home health team providing assessments, coordination and implementation of social work services to meet the complex needs of patients in the home setting.

• Provide psychodynamic interventions, crisis intervention, grief/bereavement counseling, problem solving, stress reduction and developing healthy coping strategies in individual/family/group settings.


• Provide counseling to help patients cope with acute/chronic/terminal illnesses.


• Responsible for developing and implementing individual Plan of Treatment which assist patients and families to cope and/or restore social, emotional, financial and environmental factors which affect and/or affected by illness.


• Completes biopsychosocial strengths based assessments.


• Partners with patient to identify needs and develop and implement individual treatment plan based on mutually agreed upon treatment plan.


• Discuss options for care proactively including Kaiser resources and external community/government resources to assist patient and family in developing short and long term care plans as appropriate.


• Team with other disciplines in assessing, planning and providing services for patients utilizing biopsychosocial information.


• Assist patient in advocating for self to receive appropriate services within Kaiser and in the community.


• Assist patient and family in placing patient in higher level of care as determined by team and patient, if applicable.


• Takes, reviews, evaluates and prioritizes written and oral referrals.


• Maintains documentation, records and data collections.


• Responsible for completion of required documents in a complete and timely manner.


• Functions as part of the Home Health/Hospice Team to assure appropriate, timely placement of Kaiser members in nursing facilities.


• Liaison between patient and Kaiser maintaining positive relationship with Kaiser and providing for continuity of care.


• Identifies appropriate levels of care and facilities for referred patients, where applicable. Obtains placements, where applicable.


• Collaborate with internal and external resources in Kaiser and the community to meet mutually agreed upon goals and objectives.


• Provides information and referral to community resources as requested.


• Coordinates exchange of information between Kaiser, families, members and skilled nursing facilities.  Determines application of Kaiser, Medicare and Medi-Cal benefits to specific patient situations.


• Participates in Quality Assurance activities as assigned.


• Assist in coordinating communication between regional offices, clinics, hospitals, and field staff, triaging of phone calls from members/families.


• Works with referral sources to clarify and complete required clinical and psychosocial information.


• Perform other related duties as necessary.

• Step I: 0 - 2 years social work experience.


• Step II: 2 - 4 years social work experience within the last five (5) years.


• Step III: 4 or more years social work experience within the last ten (10) years.

• Masters in Social Work accredited by the Council of Social Work Education.

• Driver's License (California)

• Basic Life Support

• Demonstrated ability to work on a multidisciplinary team.


• Must have solid psychosocial assessment skills.


• Knowledge of chronic and acute disease and how it impacts patient and family functioning.


• Demonstrated excellent oral/telephone communication skills and written documentation.


• Must be computer-literate and, preferably, experienced in automated clinical information systems.


• Must demonstrate ability to effectively and efficiently handle demanding workload involving multiple tasks.


• Demonstrated ability to function independently as a collaborative, supportive team member.


• Must be able to master detailed and complex information regarding benefits and coordination of care.


• Must be willing to work in a Labor Management Partnership environment.


• Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.

• One (1) year experience providing direct service in medical or home health related setting - MSW internship considered.


• LCSW preferred.