Operational Risk Program Advisor

Location: Onsite listed in the job posting.

The Operational Risk Advisor will report to the head of ERM/ORM. The role is responsible for leading the strategic direction of the bank’s GRC tool and/or RCSA program and supporting other operational risk programs as needed. Other responsibilities include driving risk culture through education and awareness, providing risk oversight and challenge to front line units, coordinating across the three lines of defense, and providing updates to regulators, key executives and committees.

Job Responsibilities:

• Lead enhancements to and execution of the bank’s risk data, reporting and operational risk management programs specifically, GRC tool and/or RCSA.
• Partner with other risk team leaders and front line units to assess risk data and integrate into the GRC tool.
• Coordinate with other risk leaders, front line units and external consultants as appropriate to make enhancements to RCSA data and process.
• Provide risk oversight and challenge to front line units.
• Identify and escalate key risks and issues.
• Collaborate with stakeholders to develop effective operational risk programs.
• Drive risk awareness and culture across the bank including development and communication of risk program objectives and methodology, and roles/responsibilities across the three lines of defense.
• Provide thought leadership on the prioritization of enterprise and operational risk initiatives.
• Maintain effective dialogue with regulators and support exams focused on operational risk management.
• Build strong relationships with front line business units collaborating on risk program enhancements and risk activity execution.
• Participate in industry forums and build relationships with other large banks across the industry.

Required Qualifications/Knowledge, Skills, and Abilities:

• Bachelor’s degree and 6 or more years of operational and enterprise risk management experience, including leadership roles.
• Experience leading teams through change by creating a compelling vision for transformation.
• Strong project management skills with ability to manage multiple concurrent projects successfully and a proven track record of strong execution on major initiatives.
• Proficient at collaborating across business units and lines of defense and working with stakeholders to drive mutually beneficial processes and practices that meet the needs of the company.
• Experience developing and managing enterprise and operational risk programs at a large financial institution.
• Experience interacting with federal banking regulators including preparing for exams, presenting materials, and articulating the bank’s risk management roadmap.
• Experience interpreting regulatory guidance and transforming guidance into executable actions.
• Ability to articulate the connections across risk programs and influence stakeholders to leverage risk data in business decision-making processes.
• Proficiency at assessing current processes with an eye towards efficiency and automation.
• Strong oral and written communication skills with ability to communicate at all levels of an organization.
• Proven ability at collaborating across the enterprise to solve complex challenges.
• Demonstrated ability to influence change across the organization.
• Experience utilizing GRC tools and other technology to manage risk data.
• Experience developing, implementing, and executing RCSA programs.

About Us
First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)