HR Manager Business Partner, Broward County

Description

Job Summary

Responsible for the development, implementation, and administration of effective, positive, progressive employee relation's program initiatives and activities for the North Market. Develops and implements retention programs and collaborates with Leaders to develop effective internal retention strategies to address workforce morale issues to ensure employee satisfaction. Formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization and acts as the HR Liaison for the SVP Broward Market President. Maintains an effective level of business literacy about the business operations in Broward and provides strategic influence and vision to the business leaders.

Job Specific Duties

• Proactively consults as an HR business and staffing SME to support the leaders’ efforts in aligning and driving operational excellence to system level goals. Consults with Broward SVP and other leaders, providing HR guidance when appropriate. 
  
• Provides effective consultation advice, coaching, and counseling to all leaders and employees with regards to workplace concerns and TM&E policy, procedures, employment laws, compensation and benefits, and practices in an effort to amicably resolve employment related matters. 
  
• Consultant to client groups providing support to them (on-site and remotely) as they create a positive work experience for employees that drives satisfaction and engagement.
  
• Effectively conducts internal investigations and facilitates resolution of internal and external complaints involving employment-related discrimination charges, unlawful harassment claims and/or retaliation, formal and informal grievances, conflict resolution, workers compensation, unemployment compensation claims, and other workplace disputes. While proactively and effective tracking, trending, and identifying areas for improvement initiatives. Implement any improvement initiatives.
  
• Partners with SVP Broward Market and leaders to assess talent pools within their groups and collaborates with leaders to identify specific recruitment needs and convey the needs to the Recruiters. 
  
• Works with HR Director and Lead Manager to monitor and analyze employee turnover to identify retention issues. Collects feedback from terminating employees and reports results of termination to Managers. Makes recommendations to improve employee satisfaction and retention issues and employee development and career growth opportunities.
  
• Provides exceptional customer service to customers and co-workers by demonstrating excellent communication in responses that enhance the customer's perception of Talent Management team; responds in an acceptable time frame. 
  
• Identifies training needs for business units, individual executive coaching needs, and assists in training as needed.
  
• Partners in the planning, development, and implementation of recruitment and staffing strategies; assists with job fairs and recruitment events as needed. 
  
• Provides strategic influence and vision to the business leaders, focused on a 3-5-year strategic plan, ensuring alignment between business objectives and HR initiatives. 
  
• Collaborates with leaders to support culture/shared mindset activities.
  
• Takes an active role in the recruitment efforts for Leadership level positions and other key positions as needed for assigned areas.  Mediates quality of hire prior to submission of candidate to a customer for other openings. 
  
• Make recommendations on appropriate risk mitigation strategies with HR leadership and SVP Broward Market. 

Qualifications

Minimum Job Requirements

• Bachelor's Degree Human Resources or related field
  
• 4-7 years of experience in a manager level position in a generalist role including recruitment, retention, employee relations, and organizational development servicing 800+ customer base
  
• 4-7 years of strong business acumen, working knowledge of multiple human resource disciplines, leadership effectiveness, workforce planning, talent management, performance management, employee relations, labor laws, understanding and interpretation of data and HR analytics, critical thinking and strategic influencing, compensation and best practices, and benefits experience
  
• Intermediate experience with MS package to include Outlook, Word, Excel & PowerPoint
  
• Traveling throughout Broward & South Florida areas to visit NCHS facilities

Knowledge, Skills, and Abilities

• Certificate in SHRM's PHR/SPHR or SHRM - CP preferred.
  
• Thorough knowledge of applicable federal, state, and local laws and regulations.
  
• Keep current with industry and professional trends and developments in HR management practices.
  
• Ability to exercise sound discretionary judgment and decision-making skills in resolving complex and sensitive employee relations matters.
  
• Ability to successfully utilize negotiation, facilitation, mediation, and intermediary skills.
  
• Excellent communication and interpersonal skills are required in order to build strong working relationships with leaders.
  
• Excellent communications skills both written and spoken.
  
• Ability to conduct and lead presentations and public speaking.

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